Telecommunications Engineer

Circet IRE & UK; Birmingham; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading telecommunications provider in Birmingham seeks a Telecommunications Engineer to install broadband and TV services. The role includes resolving faults and educating customers on services, with an emphasis on quality and safety. Competitive salary of £28,000 - £29,000 plus benefits is offered, along with full training and opportunities for career development.

Benefits

25 days annual leave

Life assurance

Career development opportunities

Qualifications

• Willingness to learn and undergo training.
• Ability to work efficiently and maintain a clean environment.
• Professionalism in customer interactions.

Responsibilities

• Install broadband and TV services.
• Resolve broadband faults.
• Educate customers on installed services.
• Comply with company fleet policies and health & safety regulations.

Skills

Installation of broadband services

Fault resolution

Customer service

Compliance with health and safety regulations

Job description

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Telecommunications Engineer – Full Training Provided

Salary: £28,000 - £29,000 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

• Install broadband and TV services
• Resolve broadband faults
• Optimize speed in customer premises on behalf of clients including TalkTalk and BT
• Repair and maintain Broadband, Telephony, and related services
• Complete all work to the required quality standards in line with best practices and client requirements
• Educate customers on installed services, ensuring satisfaction and proper operation
• Work efficiently, maintain a clean environment, and ensure excellent customer satisfaction
• Respond professionally to customer requests and inquiries
• Develop professional skills through timely training
• Comply with company fleet policies and health & safety regulations
• Ensure safe operation of tools and environmental compliance
• Maintain compliance with data protection policies and relevant legislation

Why work in Circet?

• Competitive salary and benefits, including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
• Encourages involvement, diversity, and inclusion
• Nurtures excellence and leadership development
• Supports personal growth through education, mentoring, and pathway programmes
• Committed to Corporate Social Responsibility

We are committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, or civil partnership.