Telecoach

Integrated Care System; Bradford; On-site; GBP 30,000 - 42,000; Full time

Job summary

A dedicated NHS Foundation Trust is seeking Telecoaches for its 24/7 mental health service in Bradford. This role focuses on providing clinical risk assessments and psychological interventions for individuals in distress. Candidates must possess relevant qualifications and experience in mental health contexts, emphasizing patient empowerment and crisis management.

Benefits

Flexible working arrangements

Mileage reimbursements for travel

Health and wellbeing support packages

Development and learning opportunities

Qualifications

• Relevant experience in mental health practice required.
• Must have experience with evidence-based therapies.
• Experience with telephone or face-to-face assessments preferred.

Responsibilities

• Provide clinical risk assessment and mental health triage.
• Use brief psychological interventions to support individuals in crisis.
• Empower patients to manage their distress effectively.

Skills

Psychological interventions

Crisis de-escalation

Distress tolerance coaching

Emotional regulation strategies

Education

Psychology (BPS registered)

Occupational Therapy (HPC)

Registered Mental Nursing Certificate (RMN)

Social Worker

Qualified Psychological Wellbeing Practitioner (PWP)

Job description

Go back Bradford District Care NHS Foundation Trust

Telecoach

The closing date is 05 August 2025

Telecoach -Mental Health Nurse/Occupational Therapist/ Social Worker

Our First Response service offers 24/7 support to people of all ages living in Bradford, Airedale, Wharfedale or Craven to ensure that access to high-quality mental health care can be achieved by people suffering with a mental health Crisis in line with Core 24 Guidance.

Accessed through a single phone number people can ring for help from psychological / mental health trained staff, who can identify their needs and intervene or signpost as required to ensure that they can access the right support in a timely way from an appropriate service.

Closing Date: 05.08.2025Shortlisting Date: 07.08.2025Interview Date:13.08.2025

Note: First Response will aim to stick with dates above however in unusual circumstances these dates can change.

Main duties of the job

Tele coaches provide brief clinical risk and UK mental health Triage, formulations and brief psychological interventions for people presenting in mental health crisis.

Working via telephone, Tele coaches are experts in validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies.

Using a range of brief psychological interventions, Tele coaches empower patients, carers and families to manage distress and crisis effectively.

About us

Everything we do is underpinned by our core values: -

We Care- We act with respect and empathy, and always value difference

We Listen- We understand people's views and respond to their individual needs

We Deliver- We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate's best interest to apply as soon as possible

Job responsibilities

Please read the attached Job description and person specification for further details about this role.

Right to Work in the UK

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT).

Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly

Person Specification

Qualifications

• Psychology (BPS registered
• Or Occupational Therapy (HPC)
• Registered Mental Nursing Certificate (RMN) Current Registration on part 3 or part 13 of NMC register
• Social Worker
• Qualified Psychological Wellbeing Practitioner (PWP)

Experience

• Experience in relevant area of mental health practice
• Application of evidenced based psychological therapies relevant to the clinical service.
• Acute Mental health experience
• Involvement in innovative clinical practice.
• Experience on telephone or face to face assessments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bradford District Care NHS Foundation Trust