TELE-SALES / CUSTOMER SERVICE

THM Employment Ltd; Tetford; On-site; GBP 27,000; Part time

Job summary

A reputable wholesaler in Thetford is seeking a part-time telesales and customer service representative. The role includes processing sales orders, maintaining CRM information, and providing exceptional customer service. Ideal candidates should be computer literate, highly organized, and possess effective communication skills. This position offers competitive pay of £26,686 pro-rated, working Monday to Friday from 8:30 AM to 1:30 PM.

Qualifications

• Exceptional customer service orientation is essential.
• High level of organizational skills and can work under pressure.
• Effective communication skills and team collaboration.

Responsibilities

• Process sales orders.
• Take phone calls and follow up on queries.
• Maintain CRM information.

Skills

Computer literacy

Exceptional customer service

Highly organized

Multi-tasking

Attention to detail

Effective communication

Tools

Microsoft Office

Job description

Overview

PART TIME / TELESALES / CUSTOMER SERVICE - MONDAY TO FRIDAY - 8.30AM TO 1.30PM - £26,686 PRO RATED - BASED THETFORD

Our client are a family run wholesaler with forty years experience in providing a reliable and efficient service to all aspects of their trade. The company has traditional family values when it comes to customer service and these form the cornerstones of operation, always striving to ensure the customer is satisfied. They are a top five nationwide leading wholesaler delivering over 15,000 different branded and own-branded lines alongside exclusive distribution for some overseas brands throughout the UK.

Responsibilities

• Processing Sales Orders
• Taking phone calls
• Following up queries with internal departments
• Maintaining CRM information
• Ad hoc administration support for the Tele-sales team, based on the above tasks

Key skills and attributes

• Computer literate with an excellent knowledge of Microsoft products
• Exceptional Customer Service is key
• Highly organised and hard working
• Ability to multi-task and work well under pressure is a must
• A friendly, approachable manner
• An exceptional level of accuracy and attention to detail
• Effective communicator
• Willingness to be part of the entire team and assist with cover for holiday/sickness/busy times is essential

How to apply

If you have the experience and want to be part of a reputable and growing company then please either email your cv or call Teresa