TechOps Specialist

Gamdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the online betting industry seeks a proactive TechOps Specialist to ensure seamless technical operations and secure systems. In this role, you'll engage with cross-functional teams, tackle technical issues, and support operational effectiveness. If you're detail-oriented and enjoy working in a fast-paced environment, join us to contribute to our innovative team.

Benefits

Fast-paced, innovative environment

Opportunities for professional growth

Supportive team culture

Qualifications

• Strong analytical skills and attention to detail required.
• Experience with operational systems and technical tools preferred.
• Ability to work collaboratively across departments essential.

Responsibilities

• Investigate and report technical issues from various departments.
• Manage internal access and security for company systems.
• Provide ad-hoc support for operational tasks and QA.

Skills

Analytical skills

Attention to detail

Collaboration

Adaptability

Tools

Jira

Confluence

Intercom

Job description

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Gamdom is home to thousands of betting options for bothsportsandcasinoplayers to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy unique bonuses and earn massive rewards simultaneously. Discover all the rewarding features Gamdom can offer you below.

Position Overview
We are seeking a proactive and detail-oriented TechOps Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.

Key Responsibilities

• Issue Investigation and Reporting:
  Investigate, assess, and report technical issues raised by Customer Support and other departments to the development teams.
• Internal Access and Security Management:
  Handle the company’s internal accesses and security, including managing Email 2FA, Tailscale VPN, and password systems.
• Ad-Hoc Support:
  Assist with a variety of operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

Qualifications

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems; familiarity with platforms like Jira, Confluence, or Intercom is a plus.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.

What We Offer

• A fast-paced, innovative environment where your contributions have a tangible impact.
• Exposure to diverse technical systems and opportunities to develop your expertise.
• A supportive team culture that values your skills and encourages professional growth.