TechOps Architect

Kraken; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking a TechOps Architect to join their innovative team in London. In this role, you will drive technical decisions, mentor team members, and tackle complex challenges in a cloud-first environment. If you are passionate about technology and sustainability, apply now to shape the future of energy management.

Qualifications

• Experience leading diverse technical projects.
• Proficiency with scripting, APIs, and automation.
• Knowledge of IAM systems like Okta or Microsoft Entra.

Responsibilities

• Define success for a small, agile TechOps team.
• Make strategic technical decisions globally.
• Mentor the TechOps team, supporting technical projects.

Skills

Scripting

APIs

Automation

Communication

Project Management

Tools

Okta

Microsoft Entra

OAuth

SAML

SCIM

Job description

Join to apply for the TechOps Architect role at Kraken

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, to enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry worldwide for the benefit of everyone.

It’s an exciting time in energy. Join us to make a real impact on shaping a better, more sustainable future.

What we do: Build the most AI-driven, innovative platform for energy management, including Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications.

Why we do it: The future of energy will be different from today. We need to build for it now.

We are building a small, efficient TechOps team at Kraken. We seek an ambitious, knowledgeable, and experienced TechOps Architect passionate about tackling challenges, driving innovation, and helping us grow through organizational change.

You will define what TechOps is at Kraken, shaping this team to provide world-class support, solve problems with engineering expertise, and lead transformational change.

What is TechOps?

A modern, lean version of enterprise IT, covering support to strategic planning. We handle big problems daily, working in ambiguity with a cloud-first approach to scale quickly without on-premise infrastructure.

About The Role

As a TechOps Architect, you will make strategic technical decisions impacting the entire business, while also engaging with day-to-day support to understand user challenges. You’ll have broad and deep knowledge across IT, including software engineering, security, platform architecture, and UI/UX.

Potential previous roles:

• 3rd line support
• DevOps Engineer
• Systems architect
• Network Architect
• Solutions architect
• Enterprise Architect

What You'll Do

• Define success for a small, agile TechOps team.
• Tackle tough technical issues at scale.
• Make strategic technical decisions globally.
• Design and improve processes, automations, and systems for efficiency and scalability.
• Mentor the TechOps team, supporting technical projects.
• Assist with daily technical support, ensuring employee productivity.
• Collaborate with Security to balance security, productivity, and user experience.
• Manage vendor relationships and procurement for SaaS and hardware.
• Lead complex projects like identity provider migrations, device management, and SaaS transitions.

What You'll Need

• Experience leading diverse technical projects.
• Proficiency with scripting, APIs, and automation.
• Comfort with ambiguity and multitasking.
• Experience managing multiple stakeholders and supporting applications across devices.
• Knowledge of IAM systems like Okta or Microsoft Entra.
• Experience with SSO technologies (OAuth, SAML).
• Understanding of identity provisioning (SCIM).
• Ability to communicate technical concepts to non-technical stakeholders.
• A conscientious, ethical approach and passion for doing the right thing.

Nice to Have

• Experience building macOS apps with Swift.
• Experience with Munki, AutoPkg, Chocolatey, PowerShell.
• Basic programming skills in languages like Python or TypeScript.
• Familiarity with security tools like CrowdStrike, Kolide, osquery, Zscaler.

We value passion and willingness to learn. Even if you don’t meet all criteria, we encourage you to apply and tell us your areas for growth.

Join us to help shape the future of energy and build a global impact. If you’re excited, please apply!