Technology Training & Adoption Assistant

Carrington Recruitment Solutions; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A professional services company is seeking a Technology Training & Adoption Assistant to help build and deliver a global Digital Academy. The role involves designing engaging learning content, delivering hybrid sessions, and supporting change initiatives. The ideal candidate has a minimum of 3 years' experience in technology training within a professional services environment. This position offers a hybrid work model.

Qualifications

• Minimum 3 years' experience in a similar role within legal or professional services.
• Proven track record in technology training and digital adoption.
• Experience with legal tech systems (e.g. iManage, Intapp, DocuSign) beneficial.

Responsibilities

• Support the design and delivery of a global digital training curriculum.
• Deliver hybrid training sessions, e-learning, videos, and written resources.
• Monitor training effectiveness and user engagement.

Skills

Technology training

Stakeholder engagement

Communication

Microsoft 365

Digital adoption

Education

Relevant training qualifications (e.g. TPMA)

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SAP SuccessFactors

Job description

Technology Training & Adoption Assistant

A professional services company is seeking a Technology Training & Adoption Assistant to help build and deliver a global Digital Academy, supporting staff and partners with tailored digital skills training. You'll design engaging learning content, deliver hybrid sessions, and support change initiatives across a professional services environment. The role will be 3 days in the office and 2 days from home.

Key Responsibilities

• Support the design and delivery of a global digital training curriculum
• Deliver hybrid training sessions, e-learning, videos, and written resources
• Maintain and curate training materials across platforms (LMS, intranet, etc.)
• Provide tailored 1:1 and group support to users across regions
• Collaborate on software testing and change initiatives
• Monitor training effectiveness and user engagement

Skills & Experience

• Minimum 3 years' experience in a similar role within legal or professional services
• Proven track record in technology training and digital adoption
• Strong communication and stakeholder engagement skills
• Experience with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint)
• Familiarity with SAP SuccessFactors and LMS platforms
• Knowledge of AI tools (e.g. Copilot for M365) is a plus
• Experience with legal tech systems (e.g. iManage, Intapp, DocuSign) beneficial
• Relevant training qualifications (e.g. TPMA) preferred

This is a fantastic opportunity; salary dependent on experience. Apply now.