Technology Team Lead

Jooble; Glasgow; Hybrid; GBP 49,000 - 62,000; Full time

Job summary

A leading company seeks a Technical Team Lead in Glasgow to support digital banking services. The ideal candidate should have a solid technical background and experience in leading teams. Responsibilities include managing service changes, investigating issues across environments, and ensuring effective operation of platforms. This permanent full-time position offers a hybrid work model and a competitive salary package.

Qualifications

• Experience leading an IT team.
• Ability to communicate with stakeholders at all levels.
• SME in at least one of mentioned key skills.

Responsibilities

• Lead, manage and develop a team of IT colleagues.
• Own tactical and strategic changes in service migration.
• Investigate and resolve defects, incidents, and problems.

Skills

Team Leadership

Communication

Critical Thinking

Problem Solving

Education

Technical background in IT

Tools

Dynatrace

Job description

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Business Unit : Chief Operating Office

Salary Range : £49,600 – £62,000

Location: UK Hybrid, Gosforth and Glasgow

Work type: Permanent, Full Time

Live up to your potential. Live a life more Virgin.

Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank’s digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers.

What You’ll Be Doing

• Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility.
• Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems.
• Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues.
• Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements.
• Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards
• Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards.
  
  

We need you to have

• Experience of leading an IT team
• Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure
• Experience of monitoring tools, frameworks and processes (Dynatrace)
• A growth mindset with a proactive attitude to learning new technologies and skills
• Ability to work to challenging timescales and deliver to planned schedules
• Highly collaborative with excellent communication skills, both written and verbal
  
  

It’s a bonus if you have but not essential

• Familiar with SDLC and Agile methodologies
• Experience in the Financial Services industry
• Be willing to join our 24/7 on call rota
  
  

We’d really like you to have the skills and experience listed in the “To be successful” section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don’t let that put you off applying, we’d love to hear from you!

Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we’ll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team [e-mail]

Points to Note: It’s a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you’re interested in this opportunity, we recommend that you get in touch with Steve Sinclair, [e-mail] who’ll be able to tell you all about the role which will help you make a great application.

Now the legal bit

Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you’ll move onto our standard flexible contract, 8am - 8pm.

If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, [e-mail] or feelfree to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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