Technology Support Lead

As an Application Support professional, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll oversee application issues, including troubleshooting, maintaining, identifying, escalating, and resolving. You’ll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology, and overall risk top of mind. Partnering with Infrastructure Service Support team members, you’ll dig into root cause analysis, production changes, budgetary, and staffing issues. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Proven expertise in application development and support environment with more than one technology and multiple design techniques
• Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
• Proficiency in one or more general purpose programming languages (Java, Python, .Net, C++)
• Understanding of risk controls and compliance to departmental and company-wide standards
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals