Technology Operations Supervisor – Full Time – Beoley

Catering; Redditch; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Company pension scheme

Up to 27 days holiday, plus Christmas

Ongoing product and technical training

Career progression

Access to latest construction tech

Supportive and collaborative team

Leadership role in a key team

Lead specialist engineering team

Job summary

McHale Komatsu, a UK-leading distributor of construction equipment, is seeking an experienced Technology Operations Supervisor to lead the Construction Technology Department and grow the integrated technology offering across the UK.

You will supervise Special Applications and Field Support Engineers, coordinate nationwide technical support and oversee installations, commissioning and handovers to the highest standards. A full UK driving licence and travel are required.

Qualifications

• Experience with construction technology or machine-control systems.
• Strong knowledge of earthmoving and construction machinery.
• Experience installing, commissioning or supporting technology systems.
• Excellent fault-finding and diagnostic skills.
• Experience leading, supervising or mentoring engineers.
• Strong planning and organisational skills.
• A full UK driving licence.
• Flexibility to travel nationally, including occasional overnight stays.
• Knowledge of Komatsu iMC, Leica, Trimble, Topcon, tiltrotators, construction safety systems, CAN Bus, hydraulics or electrical systems would be beneficial.

Responsibilities

• Supervise and support the Special Applications and Field Support Engineering team.
• Coordinate nationwide technical and customer support.
• Plan and oversee installations, commissioning and machine handovers.
• Ensure work meets company quality standards and manufacturer specifications.
• Provide technical leadership and escalation support.
• Develop installation procedures and best-practice guidance.
• Coordinate engineer training, development and manufacturer accreditation.
• Work with Product Support, Aftersales and other teams to deliver complete technology solutions.
• Support demonstrations, customer trials and product launches.
• Maintain relationships with suppliers and OEM partners.
• Support the wider Field Service team with Komatsu equipment servicing and repairs when specialist installation work is not required.
• Travel nationally to support customers and our depot network.

Skills

Construction technology

Machine-control systems

Earthmoving knowledge

Fault-finding and diagnostics

Team leadership

Planning and organising

National travel

Komatsu iMC knowledge

Leica knowledge

Trimble knowledge

Topcon knowledge

Tools

Leica

Trimble

Topcon

Engcon

Steelwrist

Rototilt

Job description

Location:UK-wide, with national travel required
Reporting into:Redditch Head Office

WHO ARE MCHALE KOMATSU?

McHale Komatsu is one of the UKs leading construction equipment distributors. We supply innovative machinery and technology, including Intelligent Machine Control (iMC), Smart Construction solutions and Hybrid Excavators, helping customers improve productivity, efficiency and environmental performance.

Our people are at the heart of our business. We offer talented and ambitious individuals the opportunity to develop long-term careers within a respected and growing organisation known for quality, innovation and excellent customer support.

Were looking for an experienced Technology Operations Supervisor to lead the day-to-day activities of our Construction Technology Department and help grow our integrated technology offering.

THE ROLE

Youll lead and support our Special Applications and Field Support Engineers, overseeing technology installations within our depots and providing technical support to customers across the UK.

Youll ensure systems are installed, commissioned and supported to the highest standards. Working closely with customers, manufacturers and internal teams, youll combine technical expertise with team leadership, planning and customer support.

KEY RESPONSIBILITIES

• Supervise and support the Special Applications and Field Support Engineering team.
• Coordinate nationwide technical and customer support.
• Plan and oversee installations, commissioning and machine handovers.
• Ensure work meets company quality standards and manufacturer specifications.
• Provide technical leadership and escalation support.
• Develop installation procedures and best-practice guidance.
• Coordinate engineer training, development and manufacturer accreditation.
• Work with Product Support, Aftersales and other teams to deliver complete technology solutions.
• Support demonstrations, customer trials and product launches.
• Maintain relationships with suppliers and OEM partners.
• Support the wider Field Service team with Komatsu equipment servicing and repairs when specialist installation work is not required.
• Travel nationally to support customers and our depot network.

OUR TECHNOLOGY PORTFOLIO

Youll oversee the installation and support of technology including:

• Komatsu Smart Construction and Smart Construction 3DMG
• Intelligent Machine Control excavators and dozers
• Leica, Trimble and Topcon machine-control systems
• Engcon, Steelwrist and Rototilt tiltrotators
• X-Watch and Safety Shield systems
• Height, slew and Rated Capacity Indicator systems

ABOUT YOU

Youll ideally have:

• Experience with construction technology or machine-control systems.
• Strong knowledge of earthmoving and construction machinery.
• Experience installing, commissioning or supporting technology systems.
• Excellent fault-finding and diagnostic skills.
• Experience leading, supervising or mentoring engineers.
• Strong planning and organisational skills.
• A full UK driving licence.
• Flexibility to travel nationally, including occasional overnight stays.
• Knowledge of Komatsu iMC, Leica, Trimble, Topcon, tiltrotators, construction safety systems, CAN Bus, hydraulics or electrical systems would be beneficial.

WHAT WE CAN OFFER YOU

• Competitive salary
• Company vehicle
• Company pension scheme
• Up to 27 days holiday, plus Christmas shutdown
• Ongoing product and technical training
• Career progression into management
• The opportunity to work with the latest construction technology
• A supportive and collaborative working environment
• A key leadership role within a leading UK construction equipment distributor
• The opportunity to lead and develop a specialist engineering team

If youre passionate about construction technology and heavy equipment and want to play a leading role within an innovative and growing business, wed love to hear from you.

Salary:

Job Type: Permanent

Location:Redditch,Redditch