Technology Operations Specialist II

Bank of America; Camberley; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private healthcare for you and family

Competitive pension plan

Parental leave (26 weeks maternity, 16

Flexible benefits

Job summary

Bank of America is seeking an experienced Technology Operations Specialist II for its Camberley data centre. You will work in the heart of the data centre, participate in planning, and liaise with vendors and project teams. Some weekends and on-call duties may be required.

You will document, maintain, and monitor power, space, and rack elevations using Nlyte DCIM, ensuring accurate schematics and efficient operations. A seasoned technical resource, you will support delivery and quality checks.

Qualifications

• Extensive years’ experience in Data Centre Environment.
• Understanding of Data Centre Design and Operations.
• Proven communications Skills.
• Innovative Thinking.
• Production Support.
• Solution Design.
• Solution Delivery Process.

Responsibilities

• Participate in planning data hall allocation including power and cooling needs.
• Document power and space schematics for accuracy.
• Create/update rack elevation in DCIM (Nlyte).
• Coordinate with vendors and internal project teams for hardware installations.
• Monitor issues and escalate to ensure resolution.
• Serve as a seasoned technical resource for the team and individual contributors.
• Accept delivery of Equipment from staging.
• Perform quarterly QA checks of tracked IT hardware.
• Keep the data centre organized, clean, and presentable.
• Promote and comply with DC Operations rules and procedures.

Skills

Data Centre Experience

Communication Skills

Innovative Thinking

Production Support

Solution Design

Solution Delivery

Vendor Coordination

MS Office

Tools

Nlyte DCIM

MS Office

Job description

Job Description:

Job Title: Technology Operations Specialist II

Corporate Title: Vice President

Location: Camberley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Camberley

Our office in Camberley, Surrey is conveniently situated to the southwest of central London, perfectly placed for people commuting on the M3, M25 and M4, making it easy to get from Hampshire, Berkshire, London and beyond. We also run a morning and afternoon shuttle car service to the office, from both Farnborough Main and Camberley train stations

Role Description:

We are looking for an experienced Technology Operations Specialist to work in our Data centre; this is a great opportunity to work in the heart of the Data Centre.

May be required to work some weekends and participate in a rotational on call schedule.

Responsibilities:

• You will Participate in the planning of data hall allocation to include power and cooling needs.
• You will document all power and space schematics and ensure accuracy in same.
• You will create/update/maintain rack elevation within a Data Centre Infrastructure Management (DCIM) application (Nlyte).
• You will be coordinating with vendors and internal project teams to ensure effective completion of all hardware installation.
• You will monitor all issues and elevate issues to appropriate department to ensure effective resolution.
• Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor.
• Accepts delivery of Equipment from staging.
• Perform quarterly quality assurance checks of tracked IT hardware.
• Keep data centre organised and clean and always maintain a professional appearance.
• Actively promote and comply with Data Centre Operations work rules standards. Ensuring that procedures are followed.

What we are looking for:

• Extensive years’ experience in Data Centre Environment
• Understanding of Data Centre Design and Operations
• Proven communications Skills
• Innovative Thinking
• Production Support
• Solution Design
• Solution Delivery Process

Skills that will help:

• Knowledge and understanding of data centre facility operations and IT environments.
• Basic understanding of server operations and requirements.
• Basic understanding of IT equipment electrical requirements.
• Functional experience with data hall equipment placement planning.
• Microsoft Office suite. Outlook, Excel, PowerPoint, Word.

Benefits:

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.