Technology & Operations Director

via; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading tech recruitment platform in London is seeking a technology and operations leader to drive the delivery of their tech strategy. The role involves owning the product roadmap, managing dev teams, and overseeing operations to support rapid growth. Candidates should have a strong background in hybrid tech and operations roles. Competitive pay and equity opportunities offered.

Benefits

Competitive pay

Meaningful equity

Significant growth opportunities

Qualifications

• Proven experience in a hybrid technology and operations role at a fast-moving tech company.
• Ability to create structure from ambiguity.
• Experience scaling operations at 10x growth rates.

Responsibilities

• Own and evolve the product & technology roadmap.
• Manage outsourced dev teams and lead vendor and integration strategy.
• Run day-to-day operations across customer success and sales ops.

Skills

Technology leadership

Operational oversight

Vendor management

Excellent communication

Job description

About Us

via. is a single, intelligent hiring platform that connects jobseekers and employers through smart, privacy-first automation. We have built a fully automated recruitment agency service providing a database of jobseekers with well-matched vacancies from employers. Our AI is trained to screen and guide the best-matched candidates through the hiring process right up to the point of shortlist.

We are in fast-growth mode, backed by a strong early team and a clear mission to fix many challenges in modern recruitment practices.

The Role

We are looking for a hands-on, commercially minded, technology and operations leader to assist with the delivery of our technology strategy and operational execution as we scale. You will work closely with the founders and lead the interface between product, platform delivery, and day-to-day operations.

Key Responsibilities

Technology Leadership:

• Own and evolve the product & technology roadmap. We are currently in MVP phase with several pilot clients.
• Manage outsourced dev teams: sprint planning, QA, and deliverables.
• Lead vendor and integration strategy (CRM, analytics, etc.).
• Translate business needs into system and architecture requirements.
• Track tech budgets, resource usage, and delivery timelines.

Operational Oversight:

• Run day-to-day operations across customer success, sales ops, compliance, and internal tooling.
• Assist the founder/CEO in building a team across all functions.
• Build and monitor dashboards for KPIs and user engagement.
• Create scalable workflows for onboarding, payments, and support.
• Ensure systems and processes support rapid scale-up without loss of control.

Founding-Level Collaboration:

• Work closely with CEO/CTO to refine go-to-market execution.
• Contribute to board materials, investor updates, and due diligence packs.
• Balance between troubleshooting small issues and strategic planning.

You Should Have

• Proven experience in a hybrid technology and operations role at a fast-moving tech company.
• Ability to create structure from ambiguity.
• Experience scaling operations at 10x growth rates.
• Credible management of technical discussions with a focus on commercial outcomes.
• Comfort with wearing multiple hats and rapid switching of contexts.
• Excellent communication skills, especially translating tech into business language.
• Strong vendor and team management experience.
• A proactive approach with ownership and initiative.
• Familiarity with early-stage company dynamics and ambiguity.

Why Join via.

Join an early leadership position in a venture-backed, high-ambition startup where you can shape the product and process foundations from the ground up. Work alongside a sharp, collaborative, and mission-driven team with a proven track record of success.

We offer competitive pay, meaningful equity, and significant growth opportunities!

To be considered for this role and others, please join via. now — just enter viamatch.ai into your browser.