Technology Operational Resilience Specialist

Robert Walters; London; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

A prestigious Financial Services firm in London seeks a Technical Operational Resilience Specialist to enhance operational resilience across critical services. The role requires expertise in operational risk analysis, strong analytical skills, and experience in process mapping. You will lead efforts in risk mitigation and support decision-making processes for service delivery. This hybrid role demands collaboration with various teams to ensure the resilience health of organizational outputs.

Qualifications

• Experience in Operational Risk analysis within the Resilience domain.
• Familiarity with FX products and infrastructure.
• Experience in business process mapping.

Responsibilities

• Collaborate across functions to embed resilience principles.
• Monitor and improve critical business services.
• Participate in change programs impacting resilience posture.

Skills

Operational Risk analysis

Process mapping

Analytical skills

Risk mitigation

Business Analysis

Education

Operational / Enterprise Risk Management

Business Analysis

Project Management (e.g Prince / PMI / APM)

Cyber Management (e.g. CISM)

Job description

My client, a prestigious Financial Services firm based in London, are looking for a Technical Operational Resilience specialsit to join their growing team. This role is 2 days per week from the office and you must come from a Financial Services background.

About the Technical Operational Resilience Specialist role:

The successful candidate will be experienced in collaborating across all functions of a business to embed and operate the principle of resilience by design, with the primary focus on the services which are most critical to my client. The candidate will partner and collaborate across these teams to develop the processes and mechanisms to ensure information on resilience health is available to support decision making for operational and technical design, and to provide insight to the product owners as to where vulnerabilities may exist.

The candidate will be experienced in and will be required to work in the following areas:
• Process and Governance
o Understanding business architecture leveraging existing and supporting improved process mapping
o Ensuring the organisation has a clear and complete view of the vulnerabilities which exist in its processes, how these relate to the delivery of business services and their remediation path
o Enabling the organisation to streamline processes to increase automation, reduce failure risk and reduce operating costs.

• Digital and Assets
o Enable a greater understanding of the technology and applications used across the organisation, how this supports its business services and the threats and vulnerabilities associated with them.

• Operating environment
o Embed the Operational Resilience team into the design aspects of solutions being developed for my clients services, both in terms of technology solution design and where necessary, product design.
• Be continually engaged with the day-to-day operations of my clients Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall Resilience framework and plan.
• Participation at a working group level of change programs which may materially alter the resilience posture of the organization, influencing these to ensure risk is either mitigated or improvements made.
• Establish new and participate in existing forums to ensure the resilience health of the delivery of my clients products and services is clear, enabling strategic decision making for investment and risk management
• Lead change across the organization as my client matures the operational resilience function.

What we're looking for:
• A history of Operational Risk analysis, specifically in the Resilience domain.
• Good understanding of FX products and services with knowledge of the required infrastructure and dependencies.
• Experience across technology, third party, facilities and people risk analysis and mitigation.
• Experience in the delivery of projects providing solutions across the breadth of a company's operations; business process, technology solutions, cyber remediation, third party risk etc.
• Experienced in business process mapping and using these capabilities to produce MI.
• Deep analytical skills in areas of business services and processes, understanding the relationship to underpinning resources (e.g. Technology, People, Facilities and Third Parties) and be able to assist the business in determining the importance of these services and processes both internally and across the markets.
• Experienced in presenting structured analysis of prioritized risk statements
• Familiarity with product and project lifecycles and business case development in support of risk mitigation.
• Comfortable in coordinating and chairing meetings at all levels of the organization, from low level working groups through to senior level steering meetings

Professional qualifications / certifications:
Recognized qualifications in the following areas will be beneficial:
• Operational / Enterprise Risk Management
• Business Analysis
• Project Management (e.g Prince / PMI / APM)
• Cyber Management (e.g. CISM)

If the above is of interest please apply to this job advertisement or call me on 0207 509 8040 or email me your CV to [e-mail]

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: FULL_TIME

Specialism: Technology & Digital

Focus: Information Security

Industry: Banking

Salary: £70,000 - £80,000 per annum

Workplace Type: Hybrid

Experience Level: Mid Management

Location: London
FULL_TIME
Job Reference: R01OS1-68D0F40A

Date posted: 24 June 2025

Consultant: Darius Goodarzi
london information-technology/information-security 2025-06-24 2025-08-23 banking London London GB GBP 70000 80000 80000 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true