Technology Lead Business Analyst

Sanctuary Group; Worcester; On-site; GBP 56,000 - 60,000; Full time

Job summary

A leading provider of housing and care services is seeking a Technology Lead Business Analyst in Worcester. This role involves leading business analysis initiatives, mentoring teams, and driving improvements in service delivery. With a flexible working pattern and competitive salary, it's an exciting opportunity for experienced professionals.

Benefits

Generous leave

Pension schemes

Life assurance

Volunteering

Health plans

Discounts

Wellbeing support

Recognition schemes

Qualifications

• Extensive experience in a similar role.
• Proven management skills, including deadline and workload prioritization.
• Full valid driving license, as occasional travel may be required.

Responsibilities

• Lead within the Business Analysis function, promoting collaboration and communication.
• Manage, coach, and support Business Analyst teams.
• Create design artefacts and prototypes to ensure solutions meet user needs.

Skills

Management skills

Requirements elicitation

User experience design

Change adoption

Education

Degree or relevant professional qualification

Business analysis qualification (e.g., Practitioner level BCS BA, Lean Six Sigma)

Job description

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Technology Lead Business Analyst

Worcester based with a balance of home and office working

£56,997 - £59,997 per year

35 hours per week – Monday to Friday

We are seeking a Lead Business Analyst with a passion for seeking out improvements to join the Technology Business Analysis Practice in Worcester. You will work with business colleagues on project and product delivery teams, delivering key business analysis activities within complex change initiatives and providing leadership and mentoring to colleagues within the BA team. Your skills will be engaged in requirements elicitation, user experience design, and change adoption.

This role is based in Worcester with a flexible working pattern (3 days in the office, 2 days from home).

Key Responsibilities:

• Lead within the Business Analysis function, promoting collaboration and communication, enabling decision-making, and ensuring alignment with Group strategic goals.
• Manage, coach, and support Business Analyst teams, planning ways of working and supporting delivery.
• Create design artefacts and prototypes to ensure solutions meet user needs, working with stakeholders to implement service and product improvements aligned with Group values.
• Oversee contractor work, ensuring service levels and business efficiencies are achieved.
• Manage recruitment, performance, training, and development of team members to meet service needs.

Skills and Experience:

• Degree, management qualification, or relevant professional qualification.
• Business analysis qualification (e.g., Practitioner level BCS BA, Lean Six Sigma) desirable.
• Extensive experience in a similar role.
• Proven management skills, including deadline and workload prioritization.
• Full valid driving license, as occasional travel may be required.

Why Work for Us?

Sanctuary employs over 14,000 people and manages over 116,000 units across England and Scotland, providing a range of housing, care, and related services. Our employee benefits include generous leave, pension schemes, life assurance, volunteering, health plans, discounts, wellbeing support, recognition schemes, and more.

Salary: £53,134 plus a policy allowance of £3,862 per annum, increasing after 12 months, subject to performance.

Application Details:

View the job profile on our careers website. Closing date: 20 June 2025. For questions or adjustments, contact our talent team at corporate.recruitmentsanctuary. We encourage early applications as we may close or extend the deadline depending on application volume.

We are committed to diversity and inclusion, welcoming applications from all backgrounds, and making adjustments to support your application process.