Technology, Digital and AI Director

Dudley Building Society; Brierley Hill; Hybrid; GBP 100,000 - 180,000; Full time

Benefits offered by this job

Competitive salary based on experience

Hybrid working: home + Brierley Hill

30 days’ holiday + bank holidays

8% pension contribution

Private Medical Insurance

Salary sacrifice schemes

Job summary

Dudley Building Society is seeking an exceptional Technology, Digital, & AI Director to define and deliver an enterprise-wide strategy across technology, digital, data and AI. You will lead major transformation programmes, modernise platforms, and harness data and AI to drive growth and improved customer outcomes.

You will provide senior leadership, ensuring security, resilience and strategic enablement of growth, with accountability for architecture, platforms, and AI initiatives across the

Qualifications

• Significant senior leadership experience delivering technology, digital and transformation programmes.
• Proven track record implementing technology-enabled business changes with measurable productivity gains.
• Strong expertise in enterprise architecture, cloud platforms, and integration strategies.

Responsibilities

• Define and deliver an ambitious Technology, Digital, and AI strategy.
• Lead large-scale digital and business transformation programmes with measurable outcomes.
• Develop modern technology platforms and cloud-based solutions.
• Create a data-driven organisation with enhanced analytics and governance.
• Drive AI, automation and emerging tech adoption to boost productivity.
• Provide executive leadership for cyber security, information security and resilience.
• Build a high-performing, commercially focused technology function.

Skills

Technology leadership

Enterprise architecture

Cloud platforms

AI & automation

Education

Degree in Technology/CS/Engineering

Tools

Azure/Microsoft Fabric/Dynamics 365

Job description

At Dudley Building Society, we're building something different.

We're combining the strength, trust and heritage of a successful mutual with a bold ambition to transform how we serve customers, empower colleagues and harness technology to drive growth. As we enter an exciting phase of strategic transformation, we're looking for an exceptional Technology, Digital, & AI Director to join team and lead this journey.

This is a rare opportunity to define and deliver an enterprise-wide technology, digital, data and AI strategy that will shape the future of the Society. You'll have the autonomy, influence and investment to drive meaningful change, transforming customer experiences, modernising platforms, unlocking the power of data and AI, and creating a more productive, innovative and resilient organisation.

The Opportunity

Reporting to the Chief Growth Officer, you will provide senior leadership across technology, digital, data, AI and transformation, ensuring technology is a secure, resilient and strategic enabler of growth, operational excellence and outstanding customer outcomes.

You’ll be responsible for:

• Defining and delivering an ambitious Technology, Digital, and AI strategy.
• Leading large-scale digital and business transformation programmes with measurable business outcomes.
• Developing modern technology platforms, enterprise architecture and cloud-based solutions.
• Creating a data-driven organisation through enhanced analytics, governance and management information.
• Driving AI, automation and emerging technology adoption to improve productivity and decision making.
• Providing executive leadership for cyber security, information security, technology resilience and technology risk.
• Building a high-performing, innovative and commercially focused technology function.
• Creating an environment where colleagues embrace technology and are empowered to work smarter
• Significant senior leadership experience leading technology, digital and transformation teams.
• A demonstrable track record of delivering technology-enabled business transformation and measurable productivity improvements.
• Experience developing and executing digital strategies that improve customer and colleague outcomes.
• Strong expertise in enterprise architecture, technology platforms, integration strategies and cloud technologies.
• Hands-on experience delivering AI, automation and digital innovation programmes at scale.
• Strong understanding of cyber security, operational resilience and technology risk management.
• Experience operating successfully within a regulated financial services environment.

Highly Desirable

• Experience with Microsoft technology ecosystems including Azure, Microsoft Fabric and Dynamics 365.
• Experience leading technology modernisation or transformation within banking, mutuals, financial services or similarly regulated sectors.
• Relevant professional qualifications alongside a degree in Technology, Computer Science, Engineering or a related discipline.

Why Join Dudley?

We want our people to feel supported, valued and able to thrive. In return, you’ll receive:

• Competitive salary based on experience
• Intelligent working — split your time between home and our Brierley Hill office.
• 30 days’ holiday, plus bank holidays and “Moments that Matter” days for birthdays, weddings, getting your house keys, welcoming a grandchild and the moments that count.
• Up to 8% pension contribution.
• Life assurance at 4× salary.
• Full Private Medical Insurance for you and your family.
• A healthcare plan for everyday essentials like dental and optical.
• Access to our Salary Sacrifice schemes, including Cycle to Work and Electric Car schemes.

Diversity, Equality and Inclusion

We’re building a culture where everyone feels respected, supported and valued. Diversity isn’t a tick box for us — it’s a strength we actively champion. Whoever you are, and whatever makes you you, you’ll be welcomed here and encouraged to thrive.

And there’s more…

We’re a Certified B Corp and officially a Great Place to Work in the UK — and for good reason.

Be Bold. Be Curious. Be Ambitious. Help us power the future of Dudley Building Society