Technology Delivery Lead

Bupa; England; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company pension

Private healthcare

Life assurance

Employee Assistance Programme

Discounts and staff restaurant access

Job summary

Bupa is seeking a Technology Delivery Lead at its New Victoria Hospital site in Surrey. This permanent, full-time role with hybrid working involves leading complex technology delivery for mergers and acquisitions within Health Services, coordinating cross-functional teams, managing roadmaps, and ensuring business readiness across integrations.

You will collaborate with Product Owners and senior stakeholders, drive backlog prioritisation, and champion agile practices to deliver value and

Qualifications

• Significant experience delivering complex IT projects and programmes using Agile, Waterfall and hybrid methodologies.
• Experience leading multi-stream technology initiatives with multiple stakeholders and dependencies.
• Strong knowledge of Agile frameworks, including Scrum and SAFe.
• Experience delivering technology integration, transformation or mergers and acquisitions programmes.
• Excellent stakeholder management skills with the ability to engage and influence senior leaders.
• Strong commercial awareness, including budget management, forecasting and supplier management.

Responsibilities

• Lead end-to-end delivery of technology workstreams supporting mergers and acquisitions across Health Services.
• Oversee integration of technology services, platforms and capabilities into Bupa following acquisitions.
• Create and manage delivery plans, roadmaps and priorities aligned with business objectives.
• Collaborate with Product Owners, stakeholders and delivery teams to maintain a clear backlog.
• Coordinate multiple teams, dependencies and delivery partners to achieve outcomes.
• Identify and manage risks, issues and dependencies to keep delivery on track.
• Provide transparent reporting on progress, budget, forecasts and delivery metrics.
• Build relationships across technology, operations and business teams.
• Lead and coach teams through Agile ways of working and programme increment planning.
• Support business case development and benefits tracking to ensure value delivery.

Skills

Delivery leadership

Agile delivery

Stakeholder management

Cross-functional collaboration

Programme management

M&A integration

Risk management

Education

PRINCE2

PMP

SAFe Agilist

CSM

AgilePM

Tools

Agile frameworks (Scrum/SAFe)

Enterprise platforms

Job description

Job Description: Technology Delivery Lead Primary location: New Victoria Hospital, Surrey (KT2 7EG) Flexible / Hybrid working options. Permanent Salary: Up to 75,000 depending on experience Full time 37.5 hours We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world.

As a Technology Delivery Lead, you'll play a key role in making that happen. You'll lead the technology delivery of mergers and acquisitions within our Diagnostics and Secondary Care business, helping newly acquired healthcare organisations successfully integrate into Bupa. This is an opportunity to lead complex, high-profile programmes that directly support the growth of our healthcare services. You'll work across technology, change and business teams to deliver technology solutions that create value for colleagues, clinicians and customers. From shaping delivery roadmaps to ensuring successful implementation and business readiness, you'll have end-to-end ownership of initiatives that have a real impact on healthcare delivery. We're looking for someone who enjoys bringing people together, navigating complexity and creating clarity. You'll lead through collaboration, helping teams deliver great outcomes while fostering a culture of continuous improvement, innovation and shared success.

How you’ll help us make health happen

• Lead the end-to-end delivery of technology workstreams supporting mergers and acquisitions across Health Services.
• Oversee the integration of technology services, platforms and capabilities into Bupa following acquisitions.
• Create and manage delivery plans, roadmaps and priorities, ensuring alignment with business objectives.
• Work closely with Product Owners, business stakeholders and delivery teams to maintain a clear and prioritised backlog.
• Coordinate multiple teams, dependencies and delivery partners to achieve successful outcomes.
• Identify, manage and communicate risks, issues and dependencies, taking action to keep delivery on track.
• Provide clear and transparent reporting on progress, budget, forecasts and key delivery metrics.
• Build strong relationships across technology, operational and business teams.
• Lead and coach teams through Agile ways of working, encouraging collaboration, accountability and continuous improvement.
• Champion Agile practices including sprint planning, retrospectives, reviews and programme increment planning.
• Support business case development and benefits tracking to make sure value is delivered and realised.
• Ensure delivery activities align with governance, regulatory and data protection requirements.
• Manage relationships with third-party suppliers and delivery partners to achieve shared goals.

Key Skills / Qualifications needed for this role

We’re looking for an experienced technology delivery professional who can successfully lead large-scale programmes in complex environments.

• Significant experience delivering complex IT projects and programmes using Agile, Waterfall and hybrid methodologies.
• Experience leading multi-stream technology initiatives with multiple stakeholders and dependencies.
• Strong knowledge of Agile frameworks, including Scrum and SAFe.
• Experience delivering technology integration, transformation or mergers and acquisitions programmes.
• Excellent stakeholder management skills with the ability to engage and influence senior leaders.
• Strong commercial awareness, including budget management, forecasting and supplier management.
• Experience managing risks, issues, dependencies and competing priorities.
• The ability to lead, coach and inspire cross-functional teams.
• Strong communication skills with the ability to translate technical information for different audiences.
• Experience working with distributed teams and external delivery partners.
• A good understanding of enterprise technology platforms, systems and integration approaches.

Desirable qualifications

• PRINCE2
• PMP
• SAFe Agilist
• Certified ScrumMaster (CSM)
• AgilePM or equivalent delivery certifications

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• Annual leave entitlement of 25 days + bank holidays increasing with length of service
• In-house training for all staff
• Company pension scheme
• Life assurance
• Employee Referral Scheme
• Access to subsidised staff restaurant
• Interest free travel loan
• Private healthcare (T&Cs Apply)
• Bicycle Loan Scheme
• Retailer discounts
• Employee Assistance Programme

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time

Job Area: Locations: New Victoria Hospital

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality.

Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.