Technology Controls Office (TCO) Specialist

TD Bank - London Branch; Belfast City; On-site; GBP 70,000 - 100,000; Full time

Job summary

TD Securities is seeking a Technology Controls Office (TCO) Europe Specialist to drive governance, risk management, and regulatory compliance across Europe and globally. You will partner with technology and business stakeholders to identify, assess, monitor, report, and mitigate technology risks while supporting enterprise policies and regulatory requirements.

The role covers technology risk, governance controls, and operational resilience, including disaster recovery, regulatory reporting, and

Qualifications

• Experience in Technology Risk Management or Controls in financial services.
• Experience presenting risk and governance reporting to senior management.
• Experience supporting audits and regulatory reviews.
• Experience with disaster recovery and resilience programs.
• Ability to identify and remediate control gaps.
• Strong written and verbal communication, and project management skills.

Responsibilities

• Provide guidance on technology risk, governance, controls and compliance.
• Support risk assessment, escalation, and control gap management.
• Coordinate resilience testing and disaster recovery activities.
• Support regulatory compliance initiatives including DORA and EBA.
• Coordinate audits and remediation tracking.
• Promote knowledge sharing and continuous improvement.

Skills

Tech Risk Mgmt

Tech Governance

Operational Resilience

Regulatory Compliance

Audit & Remediation

Executive Reporting

Stakeholder Communication

Project Management

Job description

Work Location: Belfast, United Kingdom Hours: 35 Line of Business: TD Securities Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description: The Technology Solutions Technology Control Office ("TCO Europe") is responsible for providing governance, oversight, and challenge to ensure that technology services operate within TD's risk appetite and comply with applicable enterprise standards, regulatory and audit obligations, and internal control requirements. The TCO Europe Specialist is required to work closely with both the local and international technology, business and governance teams to strengthen the control environment, manage technology risk and resilience, support regulatory compliance initiatives, and drive the remediation of identified control gaps, audit findings, and regulatory actions. The team plays a key role in enhancing operational resilience capabilities across the organization, including disaster recovery, resilience testing, technology governance, risk reporting, regulatory engagement, and continuous control improvement. The function supports both global initiatives and regional regulatory requirements, including Digital Operational Resilience Act (DORA), operational resilience frameworks, and technology risk management programs. Position Overview The Technology Controls Office (TCO) Specialist supports the governance, oversight, and execution of technology risk, resilience, compliance, and control activities across TD Securities and TD Bank Group technology organizations within Europe and globally. The role partners with technology and business stakeholders to identify, assess, monitor, report, and mitigate technology risks while supporting compliance with enterprise policies, regulatory requirements, and industry best practices. The successful candidate will contribute to: Technology Risk Management Technology Governance and Controls Operational Resilience Disaster Recovery Governance and Testing Regulatory Compliance and Risk Assessments Audit and Regulatory Remediation Executive and Board-Level Reporting Risk Assessment and Control Self-Assessment Activities Continuous Improvement of the Technology Control Environment Technology Controls Office Role Profile The TCO Europe Specialist is required to work closely with both the local and international technology, business, and governance teams by providing guidance on technology risk management, resilience, governance, regulatory requirements, and control effectiveness. to minimise the risk exposure of TD Securities and TD Bank Group (TDBG)within Europe and globally. The role supports the development and maintenance of a strong technology control environment through proactive risk identification, governance oversight, regulatory compliance activities, control assessments, audit coordination, resilience program, and executive reporting

Core IT Risk & Control duties and accountabilities

Technology Risk, Governance and Controls Provide subject matter expertise and guidance on technology risk, governance, controls, operational resilience, and regulatory compliance. Support the identification, assessment, escalation, and management of technology risks, issues, and control gaps. Review existing and proposed technology practices technology processes, services, and control frameworks to identify opportunities to strengthen the control environment. t Support governance committees and management forums through risk reporting, metrics, dashboards, and management information.

Operational Resilience & Disaster Recovery Support the governance and oversight of operational resilience and disaster recovery programs Coordinate resilience testing, recovery exercises, simulation events, and lessons learned activities. Assess compliance with enterprise resilience standards and applicable regulatory expectations. Drive continuous improvement initiatives to strengthen resilience capabilities, recovery readiness, and testing maturity.

Regulatory Compliance, Audit & Governance Support regulatory compliance initiatives, including DORA, Operational Resilience, EBA Guidelines, and other applicable technology risk requirements. Coordinate responses to regulatory reviews, examinations, and information requests. Support internal and external audits through stakeholder coordination, evidence gathering, issue management, and remediation tracking. Monitor emerging technology, cybersecurity, resilience, and regulatory requirements and assess potential impacts to the organization. Develop and track remediation plans for audit findings, regulatory actions, and identified control deficiencies.

Knowledge Sharing / Management Promote the use of knowledge management processes and tools. Share / leverage successful products, processes, and best practices across TD Bank Group (TDBG) Technology Drive initiatives to proactively support knowledge sharing within the TDBG Technology organisation, business and corporate leadership teams. Contribute to continuous improvement by leveraging quality improvement methodologies (Six Sigma, Voice of Customer, etc.) Continuously enhance knowledge/expertise and keep current with industry trends and certifications. Continuously enhance knowledge of the TD application, systems and infrastructure components that can contribute to effective service delivery. Work with global colleagues to maintain a knowledge base of regulatory requirements and best practices.

Must haves – Experience & Knowledge

• Experience in Technology Risk Management, Technology Controls, Technology Governance, or Operational Resilience within a financial services or regulated environment.
• Experience in developing and presenting technology risk, resilience, and governance reporting to senior management and executive forums.
• Experience supporting audits, regulatory reviews, compliance activities, and remediation programmes.
• Experience supporting Disaster Recovery, Operational Resilience, Business Continuity, or Technology Resilience initiatives.
• Experience supporting regulatory programmes and responses, including DORA, Operational Resilience, EBA Guidelines, ICT Risk Management, MiFID II, and other applicable regulatory frameworks.
• Ability to identify, assess, manage, and communicate technology risks, issues, and control gaps.
• Ability to work independently, manage competing priorities, and perform effectively in a dynamic environment.
• Experience in implementing guidelines, standards, and procedures.
• Excellent written and verbal communication skills.
• Strong problem solving and analytical skills.
• Strong project management and team management skills

Nice to have - Experience & knowledge

• Experience with Artificial Intelligence (AI) governance, risk management, and responsible AI frameworks.
• Experience leveraging Microsoft Copilot, Copilot Studio, Copilot Agents, or other AI-enabled productivity and automation solutions.
• Experience with Governance, Risk & Compliance (GRC) platforms and risk tooling.
• Experience with cloud governance, cloud controls, and emerging technology risk.
• Third-Party Risk Management, Outsourcing Risk, and ICT Supplier Oversight.
• Cybersecurity Governance, Security Risk Management, or Security Control Frameworks.
• Knowledge of data governance, data management, and data protection frameworks.

Who We Are

TD Securities is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:

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