Technology Controls Manager, Corporate Governance and Conduct Risk

NatWest Group; London; Remote; GBP 70,000 - 90,000; Full time

Job summary

A major financial services institution is seeking a Technology Controls Manager to oversee corporate governance and conduct risk management across the organization. You will lead IT risk assessments, coordinate governance reports, and ensure compliance with key regulations. Ideal candidates will have a strong background in risk management and experience in financial services. This role supports a remote-first working environment.

Qualifications

• Expertise in risk management methodologies.
• Experience in conduct risk within a technology environment.
• Strong knowledge of IT service management processes.

Responsibilities

• Oversee corporate governance and conduct risk management.
• Lead delivery of IT risk assessments and remedial actions.
• Coordinate inputs for executive forums and governance committees.

Skills

Risk management methodologies

Conduct risk knowledge

IT service management processes

Experience in financial services

Job description

Join us as a Technology Controls Manager, Corporate Governance and Conduct Risk

• If you have Corporate Governance and operational risk experience in a technology environment, this is an excellent opportunity to join our team
• You'll be applying effective risk management and decision-making capability within an IT environment, anticipating and assessing the potential impacts of risk across the bank
• You'll have an ideal platform for building your network and advancing your career, while helping to create a safer environment for the bank

What you'll do

This role is responsible for overseeing and embedding corporate governance and conduct risk management across C&I CDIO. We'll look to you to oversee and lead the delivery of IT risk assessments business-wide, delivering outputs in line with agreed timelines and required quality levels.

You'll play a key role in helping management identify and assess material IT risks and determine their position relative to agreed appetites, and you'll also collaborate with senior stakeholders across the function to drive forward the development and delivery of remedial action plans, where identified risks are considered out of appetite.

Your other key responsibilities will include:

• Coordinating inputs for internal executive forums and governance committees, ensuring timely and accurate reporting
• Supporting compliance with the Senior Managers and Certification Regime, including maintaining documentation, responsibilities maps, and evidence of reasonable steps
• Leading the annual Material Risk Taker identification and submission process, managing Insider and Private Side populations, overseeing Conflict of Interest assessments and reporting and ensuring compliance with Personal Account Dealing controls and policies
• Ensuring the consistent implementation of conduct and governance-related policies and promoting awareness and understanding across the department via the implementation and ownership of a Communication Framework and Plan
• Providing risk leadership and advocacy, supporting a culture of proactive and pre-emptive risk management and continuous improvement, and the achievement of operational risk objectives
• Leading the engagement with key stakeholders across Technology and in our functions and franchises, while building and maintaining a network of key contacts and influencers

The skills you'll need

To be successful in this role, you'll have expertise in risk management methodologies and practical experience of conduct risk and the role that Corporate Governance plays in a technology environment.

On top of this, you'll bring:

• Experience in the financial services industry
• Strong knowledge of IT service management processes
• An understanding of the potential issues that could impact customer service
• Knowledge of service delivery and change management processes from a technology perspective

Hours
35

Job Posting Closing Date:
14/08/2025

Ways of Working:Remote First