Technology Controls Lead - Retail

NatWest Group; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services company is seeking a Technology Controls Lead to enhance risk management across its operations. The successful candidate will foster a culture of continuous improvement, oversee risk frameworks, and engage with senior stakeholders to ensure the company's governance aligns with best practices in risk management. Ideal candidates should have strong experience in technology and operational risks.

Qualifications

• Experience in risk and control management within an operational context.
• Strong understanding of technology risks related to applications.
• Proven ability to manage senior stakeholders effectively.

Responsibilities

• Create a culture of continuous improvement within the team.
• Implement and assess controls related to operational risks.
• Drive governance and risk frameworks for the business area.

Skills

Risk management

Leadership

Stakeholder management

Problem-solving

Conflict resolution

Job description

As a Technology Controls Lead- Retail, you'll apply effective risk management and decision-making capability, anticipating and assessing the potential impacts of risk across the relevant business area. In addition, you'll create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills.

Your role will also involve:

• Maintaining corporate governance and risk committees, formulating and articulating risk appetite using the operational risk framework and material risk measures
• Assessing, reviewing, and implementing the controls relating to relevant operational and financial risks
• Leading on risk framework execution for the relevant business area as Risk and Control SME
• Supporting the relevant business area in interactions with 2LOD and 3LOD to drive a joined-up view across the 3 lines of defence

The skills you'll need to succeed in this role include:

• Being a highly skilled leader with experience of applying risk and control management in an operational and strategic context
• Maintaining corporate governance and risk committees, formulating and articulating risk and controls using the operational risk framework and material risk measures
• An extensive understanding of the relevant businesses, specifically key products, and technology risks, to enable informed discussions of risk
• Knowledge of technology risks, specifically application related risks and interactions with the infrastructure
• A high-level understanding of conduct risk associated with retail products
• Demonstratable ability to deliver high quality outcomes, in a fast paced and environment where priorities shift rapidly
• Strong senior stakeholder management skills
• Influencing and conflict resolution skills, with the ability to view the impact of issues from a wider or macro perspective
• The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist