Technology Controls Lead - Retail

NatWest Group; City of Edinburgh; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent financial institution in Edinburgh is seeking a Technology Controls Lead to oversee risk management and stakeholder relationships. The role requires expertise in risk frameworks and the ability to lead a culture of improvement and efficiency. Candidates should have strong leadership skills and experience in managing risks related to technology and retail products.

Qualifications

• Experience in risk and control management in operational and strategic contexts.
• Experience maintaining corporate governance and risk committees.
• Ability to deliver high-quality outcomes in a fast-paced environment.

Responsibilities

• Apply effective risk management and decision-making across business areas.
• Create a culture of continuous improvement and people leadership.
• Lead risk framework execution as Risk and Control SME.

Skills

Risk management

Stakeholder management

Leadership

Conflict resolution

Creative problem-solving

Job description

Join us as a Technology Controls Lead - Retail

• This is a prominent role, where your ability to develop stakeholder relationships will be as important as your risk management skills
• You'll gain exposure to a broad range of business areas within retail, allowing you to develop a deeper understanding of how we operate and our risk profile
• Lead informed discussions of risk for relevant business areas and products

What you'll do

As a Technology Controls Lead- Retail, you’ll apply effective risk management and decision-making capability, anticipating and assessing the potential impacts of risk across the relevant business area. In addition, you’ll create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills.

Your role will also involve:

• Maintaining corporate governance and risk committees, formulating and articulating risk appetite using the operational risk framework and material risk measures
• Assessing, reviewing, and implementing the controls relating to relevant operational and financial risks
• Leading on risk framework execution for the relevant business area as Risk and Control SME
• Supporting the relevant business area in interactions with 2LOD and 3LOD to drive a joined-up view across the 3 lines of defence

The skills you'll need

To succeed in this role, you’ll need to be a highly skilled leader with experience of applying risk and control management in an operational and strategic context.

We’ll also have experience maintaining corporate governance and risk committees, formulating and articulating risk and controls using the operational risk framework and material risk measures.

You’ll also need:

• An extensive understanding of the relevant businesses, specifically key products, and technology risks, to enable informed discussions of risk
• Knowledge of technology risks, specifically application related risks and interactions with the infrastructure
• A high-level understanding of conduct risk associated with retail products
• Demonstratable ability to deliver high quality outcomes, in a fast paced and environment where priorities shift rapidly
• Strong senior stakeholder management skills
• Influencing and conflict resolution skills, with the ability to view the impact of issues from a wider or macro perspective
• The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist