Technology Business Analyst

NatWest Group; City of Edinburgh; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in Edinburgh is seeking a Technology Business Analyst to aid in achieving customer advocacy. The role involves producing business requirements, managing stakeholder relationships, and analyzing data to support technology initiatives. A strong understanding of Agile methodologies and relevant certifications are essential. This position offers remote work opportunities.

Qualifications

• Experience working in an Agile environment.
• Ability to communicate complex technical concepts.
• Understanding of project costs and budgets.

Responsibilities

• Produce business requirements for future state design.
• Build and manage relationships with stakeholders.
• Capture and document business and system requirements.
• Analyze complex data to define and solve problems.

Skills

Agile values and principles

Business analysis tools and techniques

Communication skills

Collaboration and stakeholder management

Education

Business Analyst certification

Job description

Join us as a Technology Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It's a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What you'll do

In your new role, you'll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You'll also be:

• Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Capturing, validating and documenting business and system requirements and making sure that they're in line with key strategic principles
• Analysing complex data to define and solve problems; and support with domain-wide data views on wider technology lifecycle management initiatives
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Understanding and managing interdependencies during requirements, solution design, and development
• Collaborating across teams ensuring teams have clarity and are in sync on work deliverables
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We'll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you'll need to hold an appropriate business analyst certification.

You'll also need:

• Experience of applying business analysis tools and techniques
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills
• Understanding of project costs and budgets

Hours
35

Job Posting Closing Date:
20/08/2025

Ways of Working:Remote First