Technology Analyst — AI, Technology & Innovation

CBRE Group, Inc.; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

CBRE Group, Inc. seeks a Technology Analyst to lead discovery, hands-on development, and rollout of AI and automations for a tier-one client portfolio across EMEA.

The role sits at the intersection of operations and technology, partnering with site teams to surface pain points and turn ideas into business system technologies. The Analyst owns day-to-day technology implementation from business requirements through design to deployment, supporting pilots and transitions to full-scale deployments

Qualifications

• A bachelor's degree in information systems, business, data analytics, or a related field (or equivalent experience).
• Experience leading projects end to end from scoping through development to deployment.
• 2 to 5 years of experience in technology deployment, consulting, or innovation programs.
• Proficiency in low-code/no-code platforms (AppSheet, PowerApps) and automation tools (Apps Script, APIs).
• Basic to medium data management (such as SQL) and data visualisation skills with Looker Studio, Looker, Tableau, or similar tools.

Responsibilities

• Continuously scan for emerging technologies relevant to facilities and building management, including AI/ML applications, occupancy and space analytics, energy optimisation, service robotics, and generative AI tools for FM workflows.
• Partner with operations, engineering, workplace experience, EHS, and client/IT stakeholders to identify pain points and prioritise opportunity areas.
• Draft structured charters and requirements (problem statement, current-state workflow, proposed solution, target users, expected outcomes, and success measures) and execute hands-on solution design and development.
• Conduct feasibility assessments covering technical fit, integration requirements, data availability, and operational readiness; support security, privacy, and procurement review processes for candidate solutions.
• Support testing and pilot logistics (preparation, user training, communications, and issue tracking); serve as the day-to-day point of contact between site teams, Technology, and program leadership during pilots; manage pilot timelines and risk/issue logs while escalating blockers appropriately.
• Assist in converting validated pilots into deployment playbooks (rollout sequencing, site readiness checklists, and change-management support); support deployment execution across sites, tracking milestones, adoption, and early performance; feed deployment learnings and continuous-improvement items back into the innovation pipeline.
• Day-to-day support of deployed systems, providing L1 and L2 support and minor improvements to existing solutions.

Skills

Analytical thinking

Stakeholder management

Presentation skills

Attention to detail

Autonomy

Adaptability

Education

Bachelor's degree in information systems, business, data analytics, or a related field

Tools

AppSheet

PowerApps

Looker Studio

Looker

SQL

Job description

As the global leader in commercial real estate and facilities management, CBRE Global Workplace Solutions (GWS) manages the workplaces of the world's most innovative organisations. We redefine how corporate environments run, leveraging smart systems, automation, and predictive data to drive efficiency and sustainability.

We are seeking a Technology Analyst to lead the discovery, hands-on development, and portfolio-wide rollout of AI and automations for a tier-one client portfolio across EMEA.

The Role

The Technology Analyst supports the identification, evaluation, development, and scaled deployment of AI, technology, and innovation solutions across one of our main client facilities and building management portfolios.

The role sits at the intersection of operations and technology: partnering with site teams to surface operational pain points, looking for emerging solutions (automation, AI/ML, robotics), and developing promising ideas into new or existing business system technologies.

The Analyst owns day-to-day execution of technology implementation from business requirements through design to development and supports the transition of pilots into full-scale deployments. This is a hands-on, cross-functional role suited to someone equally comfortable:

Key Responsibilities

• Continuously scan for emerging technologies relevant to facilities and building management, including AI/ML applications, occupancy and space analytics, energy optimisation, service robotics, and generative AI tools for FM workflows.
• Partner with operations, engineering, workplace experience, EHS, and client/IT stakeholders to identify pain points and prioritise opportunity areas.
• Draft structured charters and requirements (problem statement, current-state workflow, proposed solution, target users, expected outcomes, and success measures) and execute hands-on solution design and development.
• Conduct feasibility assessments covering technical fit, integration requirements, data availability, and operational readiness; support security, privacy, and procurement review processes for candidate solutions.
• Support testing and pilot logistics (preparation, user training, communications, and issue tracking); serve as the day-to-day point of contact between site teams, Technology, and program leadership during pilots; manage pilot timelines and risk/issue logs while escalating blockers appropriately.
• Assist in converting validated pilots into deployment playbooks (rollout sequencing, site readiness checklists, and change-management support); support deployment execution across sites, tracking milestones, adoption, and early performance; feed deployment learnings and continuous-improvement items back into the innovation pipeline.
• Day-to-day support of deployed systems, providing L1 and L2 support and minor improvements to existing solutions.

Qualifications & Experience

• A bachelor's degree in information systems, business, data analytics, or a related field (or equivalent experience).

Experience:

• Experience leading projects end to end from scoping through development to deployment.
• 2 to 5 years of experience in technology deployment, consulting, or innovation programs.

Technical Skills:

• Proficiency in low-code/no-code platforms (AppSheet, PowerApps) and automation tools (Apps Script, APIs).Curiosity with AI and emerging technology applications (such as Vertex AI and prototype development), paired with a practical understanding of what these tools can and cannot do.
• Basic to medium data management (such as SQL) and data visualisation skills with Looker Studio, Looker, Tableau, or similar tools (preferred).
• In-depth knowledge of Google products (e.g., Sheets, Slides, Drive).

Core Competencies:

• Analytical rigor, structured experimentation, and disciplined follow-through with a bias to action.
• Adaptability and comfort with ambiguity.
• Strong stakeholder management and presentation skills.
• Strong attention to detail, organisational skills, an inquisitive mindset, and the ability to work autonomously with limited supervision.
• Experience in facilities management, corporate real estate, or operations (preferred).

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.