Technology, AI & Automation Manager

Amoria Group; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Amoria Group in Manchester is seeking a Technology Solutions & Automation Manager on a 12-month fixed-term basis. The role blends technology leadership with hands-on delivery to design, build and implement automation and AI solutions that improve how the business operates.

You’ll lead IT services delivery across the Group, collaborate with MSPs and internal leads, and actively build solutions using Power Platform, Copilot and related AI tech to streamline processes and connect Microsoft 365 with

Qualifications

• Strong hands-on Power Automate and Power Apps experience.
• Experience designing and implementing end-to-end automation solutions.
• Experience with Copilot Studio and Microsoft 365 Copilot or wider AI technologies.
• Good Microsoft 365 knowledge, particularly SharePoint and Teams.
• The ability to translate business problems and processes into practical technical solutions.
• Experience overseeing IT operations, infrastructure or business systems.
• Experience working with MSPs and technology suppliers.
• Strong technical problem solving skills.
• The ability to work with both technical teams and non-technical business stakeholders.
• A pragmatic approach – able to work out when to build, when to automate and when a simpler solution is better.
• Experience managing, mentoring and developing technology team members, with the ability to support performance, development and effective delivery.

Responsibilities

• Oversee day-to-day IT services delivery across the Group, working with IT Support Lead, IT Systems & Security Lead, MSP and partners.
• Provide technical leadership and escalation where needed; oversee supplier performance and significant technology changes.
• Lead hands-on delivery and build solutions using Power Platform (Power Automate/Power Apps) and Copilot technologies.
• Develop Copilot agents and integrate with Microsoft 365 and wider systems.
• Collaborate with business teams to map processes to technical solutions and drive adoption.
• Identify opportunities to automate manual workflows and connect processes across systems.
• Work with Business Transformation Lead to align process improvement with technology design and implementation.
• Deliver solutions that influence the technology roadmap across the organisation.

Job description

Didsbury, South Manchester | Hybrid – 3 days per week in office | 12-month FTC

We're looking for a Technology Solutions & Automation Manager to join Amoria Group on a 12 month fixed term basis.

This is a slightly different technology management role. You'll oversee the day-to-day delivery of our IT function, supported by established IT Support and Security leads and our external MSP, but we're not looking for someone to spend all of their time managing BAU IT.

A significant part of the role will be hands on: designing, building and implementing technology, automation and AI solutions that improve how the business operates.

We've invested significantly in our technology estate over recent years and are now increasing our focus on Microsoft Power Platform, Copilot, AI and automation. We have a growing pipeline of opportunities across the Group and need someone who can take a business problem or manual process, work out the right technical solution and then actually build and implement it.

What you'll be doing

You'll have responsibility across two main areas.

Technology leadership and operations

You'll oversee the effective day to day delivery of IT services across the Group, working closely with our IT Support Lead, IT Systems & Security Lead, MSP and wider technology suppliers.

You'll provide technical leadership and escalation where needed, oversee supplier performance and significant technology changes, and help ensure our technology environment remains stable, secure and aligned with business priorities.

AI, automation and technology solutions

Alongside this, you'll have a significant hands on delivery remit.

You'll design and build solutions using Microsoft Power Platform, including Power Automate and Power Apps, as well as developing solutions using Copilot and Copilot Studio.

You'll work with teams across the business to understand processes and pain points, identify where technology can make a meaningful difference, and take solutions through design, build, testing and implementation.

That could include automating manual workflows, building Power Apps, connecting processes across Microsoft 365 and our wider systems, developing Copilot agents or helping us find better ways to use the technology we already have.

You'll work closely with our Business Transformation Lead, combining their focus on process improvement, change and adoption with your technical design and build capability.

What we're looking for

We're looking for someone who combines broad technology experience with strong hands on Microsoft Power Platform capability.

You'll ideally have:

• Strong hands on Power Automate and Power Apps experience
• Experience designing and implementing end to end automation solutions
• Experience with Copilot Studio, Microsoft 365 Copilot or wider AI technologies
• Good Microsoft 365 knowledge, particularly SharePoint and Teams
• The ability to translate business problems and processes into practical technical solutions
• Experience overseeing IT operations, infrastructure or business systems
• Experience working with MSPs and technology suppliers
• Strong technical problem solving skills
• The ability to work with both technical teams and non-technical business stakeholders
• A pragmatic approach – able to work out when to build, when to automate and when a simpler solution is the better answer
• Experience managing, mentoring and developing technology team members, with the ability to support performance, development and effective delivery

You don't need to be a specialist in every part of our technology estate. We have internal leads and external partners providing specialist support. What we do need is someone with enough breadth to provide effective technology leadership, combined with the technical capability and interest to get hands-on and deliver solutions.

There's a genuine opportunity to build and implement solutions that will be used across the business, influence how we use AI and automation, and help shape the next stage of our technology roadmap.

You'll have access to senior stakeholders across the Group, established internal technology resources and external partners, while still having the autonomy to design and deliver solutions yourself.

If you enjoy the combination of technology leadership, problem solving and actually building things, we'd like to hear from you.
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