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Technologist
TieTalent
Ashford
On-site
GBP 42,000
Full time
Yesterday
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Job summary
An established food manufacturing company in Ashford is seeking a Technologist to enhance customer relationships and provide technical support. The ideal candidate will have a background in food safety and at least three years of experience in the industry. Responsibilities include managing technical inquiries and conducting internal audits, with a focus on maintaining quality standards. This role offers a competitive salary of £42,000 and requires a proactive approach.
Qualifications
- Understanding of Microbiology and hazards.
- Experience with retail standards and expectations.
- Ability to navigate and create specifications, questionnaires, and SAQs.
Responsibilities
- Maintain and develop relationships with customers and suppliers.
- Provide technical support to internal and external customers.
- Conduct internal audits and customer complaints management.
Skills
Food Safety training
HACCP Level 3
Proactive attitude
Excellent time management
Interpersonal skills
Education
Minimum of 3 years experience in Food Manufacturing
Tools
PC literacy
Job description
About
Job Title: Technologist
Location: Charing, Ashford
Salary: £42,000
Hours: 40 Hours per week Monday Friday 08.00 17.00 with 1 hour unpaid lunch break
Job Summary
To maintain and develop the relationship between Ardo UK, its customers, and suppliers through timely response to technical enquiries. To further the reputation of Ardo UK Technical department via the provision of a premier technical service. To aid in the development and maintenance of Ardo UK Quality Management Systems and related procedures.
Participating in NPD projects and discussions. Managing the technical expectations for the key customer accounts. Providing competent, efficient, and comprehensive technical support to both internal and external customers.
Leadership & Teamwork
Lead by example and take a hands-on operational approach.
Contribute ideas and solutions to improve the teams service delivery.
Have a solution lead approach.
Support other members of the technical team regarding issues as they arise.
Communication
Communicate with other relevant departments within Ardo UK and within Group.
Convey a clear, timely and positive message that influences the thoughts and actions of others.
Communicate intentions and rationale for key decisions.
Clearly and effectively communicate with individuals within the business, Group, suppliers, and customers to ensure a good working relationship.
Ability to translate customer requirements into a format in which the business can relate.
Strategic
Educate key customers on quality factors.
Become the Quality and Technical standards leader for Ardo UK, Ashford
Create positive relationship with group colleagues creating a positive outlook on forward looking.
Maintain the Company focus on quality products through communication and education.
Analytical
Organise and prioritise work, devoting adequate time and attention to individual tasks.
Handle competing priorities effectively, making sound decisions are made and taking the appropriate action.
Meet deadlines within the set timeframes given on projects.
Regularly evaluate task progress and adjust accordingly.
Effectively organise multiple assignments to produce work that is accurate, thorough and on time.
Responsibilities & Expertise
Understand customer requirements and ensure they are relayed within the business, managing the customers expectation at every step of the journey.
Handling, logging, investigating, and responding to customer complaints.
Carry out internal audits.
Liaising with customers, consumers, and suppliers where necessary.
Support Technical Manager preparing and during customer audits.
Assist the site HACCP team.
Monitor labelling, ensuring it displays all correct and specified information.
Cover for all team members in their absence or as required.
Issue certificate of analysis for customers as agreed with the commercial team.
To work with other team members on Ardo UKs customer portfolio/projects
Flexibility and willingness in this position is key.
Responsible for driving vendor compliance which requires someone with the ability to build strong, sustainable relationships.
Completing customer questionnaires when required
Looking at ways to maintain the quality of the finished product as agreed.
Ensuring quality and safety standards are in place for all NPD and current lines.
Ensuring all products are produced to specification and following up on any deviations, correcting any issues.
Please note that this list is not exhaustive and will be subject to workload at the time.
Compliance
Maintain a full understanding of the legal requirements, required within both the departments and the business, to be able to operate with full legal compliance.
Personally comply with all policies, procedures and risk assessments relevant to role and responsibilities.
Qualifications And Experience
Minimum of Food Safety training and HACCP Level 3
Minimum of 3 years experience within the Food Manufacturing Industry
Good level of PC literacy
Proactive attitude
Excellent time management
Ability to work on own initiative but also as a team
Understanding of Microbiology and hazards
Experience with retail standards and expectations
Ability to navigate and create specifications, questionnaires and SAQs.
Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.
We ask that all applicants already have Right to Work UK documentation in place and on file.
We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.
Interpersonnel is an equal opportunities employer. All our current vacancies are on our website search Interpersonnel UK Ltd
TITL1_UKTJ
Job Title: Technologist
Location: Charing, Ashford
Salary: £42,000
Hours: 40 Hours per week Monday Friday 08.00 17.00 with 1 hour unpaid lunch break
Job Summary
To maintain and develop the relationship between Ardo UK, its customers, and suppliers through timely response to technical enquiries. To further the reputation of Ardo UK Technical department via the provision of a premier technical service. To aid in the development and maintenance of Ardo UK Quality Management Systems and related procedures.
Participating in NPD projects and discussions. Managing the technical expectations for the key customer accounts. Providing competent, efficient, and comprehensive technical support to both internal and external customers.
Leadership & Teamwork
Lead by example and take a hands-on operational approach.
Contribute ideas and solutions to improve the teams service delivery.
Have a solution lead approach.
Support other members of the technical team regarding issues as they arise.
Communication
Communicate with other relevant departments within Ardo UK and within Group.
Convey a clear, timely and positive message that influences the thoughts and actions of others.
Communicate intentions and rationale for key decisions.
Clearly and effectively communicate with individuals within the business, Group, suppliers, and customers to ensure a good working relationship.
Ability to translate customer requirements into a format in which the business can relate.
Strategic
Educate key customers on quality factors.
Become the Quality and Technical standards leader for Ardo UK, Ashford
Create positive relationship with group colleagues creating a positive outlook on forward looking.
Maintain the Company focus on quality products through communication and education.
Analytical
Organise and prioritise work, devoting adequate time and attention to individual tasks.
Handle competing priorities effectively, making sound decisions are made and taking the appropriate action.
Meet deadlines within the set timeframes given on projects.
Regularly evaluate task progress and adjust accordingly.
Effectively organise multiple assignments to produce work that is accurate, thorough and on time.
Responsibilities & Expertise
Understand customer requirements and ensure they are relayed within the business, managing the customers expectation at every step of the journey.
Handling, logging, investigating, and responding to customer complaints.
Carry out internal audits.
Liaising with customers, consumers, and suppliers where necessary.
Support Technical Manager preparing and during customer audits.
Assist the site HACCP team.
Monitor labelling, ensuring it displays all correct and specified information.
Cover for all team members in their absence or as required.
Issue certificate of analysis for customers as agreed with the commercial team.
To work with other team members on Ardo UKs customer portfolio/projects
Flexibility and willingness in this position is key.
Responsible for driving vendor compliance which requires someone with the ability to build strong, sustainable relationships.
Completing customer questionnaires when required
Looking at ways to maintain the quality of the finished product as agreed.
Ensuring quality and safety standards are in place for all NPD and current lines.
Ensuring all products are produced to specification and following up on any deviations, correcting any issues.
Please note that this list is not exhaustive and will be subject to workload at the time.
Compliance
Maintain a full understanding of the legal requirements, required within both the departments and the business, to be able to operate with full legal compliance.
Personally comply with all policies, procedures and risk assessments relevant to role and responsibilities.
Qualifications And Experience
Minimum of Food Safety training and HACCP Level 3
Minimum of 3 years experience within the Food Manufacturing Industry
Good level of PC literacy
Proactive attitude
Excellent time management
Ability to work on own initiative but also as a team
Understanding of Microbiology and hazards
Experience with retail standards and expectations
Ability to navigate and create specifications, questionnaires and SAQs.
Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.
We ask that all applicants already have Right to Work UK documentation in place and on file.
We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.
Interpersonnel is an equal opportunities employer. All our current vacancies are on our website search Interpersonnel UK Ltd
TITL1_UKTJ
- Ashford, England, United Kingdom
- General Project Management
- English
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