Technician Supervisor

Volvo Group; Carlisle; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading automotive company in Carlisle seeks a Technician Supervisor to oversee and inspire a team of HGV technicians. You will lead efforts to ensure work is completed with high quality, manage customer expectations, and promote team performance. Ideal candidates have supervisory experience in HGV maintenance, strong leadership skills, and effective communication abilities. The role offers competitive salary and a range of benefits including a company bonus scheme and a contributory pension.

Benefits

Up to 33 days holiday

Company bonus scheme

Contributory Pension scheme

Health Cash Plan

Life Insurance

Car Salary Sacrifice Scheme

Maternity & Adoption Leave

Paternity pay

Qualifications

• Previous experience as a Supervisor or Team Leader in HGV maintenance.
• Ability to manage and motivate a team effectively.
• Capacity to coach and support technicians.
• Effective communication skills, both written and verbal.
• Ability to prioritize tasks and manage workflow.

Responsibilities

• Supervise a team of technicians to ensure timely and quality work.
• Manage customer expectations throughout the Volvo Service process.
• Maximize team performance through problem-solving and coaching.
• Maintain effective communication with CSR’s and Parts department.

Skills

Team leadership

Problem-solving

Effective communication

Technical knowledge in HGV maintenance

Microsoft Office proficiency

Job description

Technician Supervisor- Carlisle

Salary : up to £45,000 plus overtime available

Hours : Monday to Friday (Dayshift) 8.00 - 17.00 and 8.00 - 16.30 on Fridays, with Saturdays as required.

Are you a natural leader with a passion for the trucking industry? Volvo Trucks is looking for a dedicated and experienced Technician Supervisorto oversee and inspire our team of HGV technicians. Step into a role where you can lead with excellence and drive performance, all while working with some of the most advanced vehicles in the industry.

What you will do :

Working closely with and supervising a team of technicians in order to create high levels of morale and focus you will ensure that work is completed in a timely manner and with excellence in quality.

Ensuring that customer expectations are managed at all times by working with each stage of the Volvo Service process.

You will be responsible for maximising the team performance through effective problem‑solving, coaching & development.

Effective communication with the CSR’s and Parts department to ensure that technicians have valid job specifications and time budget prior to work commencing.

Who are you?

Do you have previous experience as a Supervisor or Team Leader in HGV maintenance?

Are you able to manage and motivate a team of technicians in their daily duties?

Can you coach and provide support and guidance to your team of technicians?

Are you able to effectively communicate at all levels both written and verbally?

You have the ability to prioritise tasks, manage workflow and meet deadlines in a busy workshop. You should have a good understanding and grasp of Microsoft office packages.

What's in it for you?

• Up to 33 days holiday (inclusive of Bank Holidays & increasing with length of service)
• Company bonus scheme - paid quarterly up to a max of 5%
• Contributory Pension scheme + Health Cash Plan + Life Insurance
• Car Salary Sacrifice Scheme
• Maternity & Adoption Leave 6 months full pay moving to 6 months half pay
• Paternity pay - 2 weeks leave with further 3 weeks in first 3 years

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry.

For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.