Technician - School Setting

Reed; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a School Technician in Central London. The role involves providing first and second-line IT support to staff and pupils while managing mobile technology and other systems. Strong IT support experience and problem-solving skills are essential. An Enhanced DBS is required. This is a full-time position with a pay rate of £15.90 per hour.

Qualifications

• Proven experience in IT support roles, handling both first and second-line support.
• Strong understanding of mobile technology as well as other hardware and software used in educational environments.

Responsibilities

• Serve as the main point of contact for service desk tickets.
• Ensure effective resolution of technical issues for staff and pupils.
• Collaborate with teaching staff to support access to learning resources.

Skills

IT support experience

Understanding of mobile technology

Problem-solving skills

Communication skills

Collaboration skills

Job description

3 month assignment to start ASAP

School Technician

• Job Type: Full-time
• Location: Central london
• Salary: £15.90 per hour

We are seeking a support technician to provide essential first and second-line technical support to both staff and pupils. This role is crucial as one of the three main points of contact for all tech support. The successful candidate will play a key role in managing mobile technology and covering both hardware and software used within the school, supporting our Teaching and Learning division.

Day-to-day of the role:

• Serve as one of the primary points of contact for all service desk tickets.
• Provide first and second-line technical support to staff and pupils, ensuring efficient resolution of issues.
• Prioritise support calls effectively and escalate complex issues to the Systems Manager as necessary.
• Support mobile technology along with other hardware and software systems used within the school.
• Collaborate with teaching staff to support the school’s requirements for access to information and interactive multimedia learning resources.

Required Skills & Qualifications:

• Proven experience in IT support roles, handling both first and second-line support.
• Strong understanding of mobile technology as well as other hardware and software used in educational environments.
• Excellent problem-solving skills and ability to prioritise tasks effectively.
• Strong communication and collaboration skills, with the ability to work closely with both technical and non-technical staff.
• Experience in educational settings is essential

SAFEGUARDING :- An Enhanced DBS with child Barred list, dated within the past 3 months or subscribed to the update services is essential