Technician - Repair

JCDecaux North America; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

JCDecaux North America is seeking a Repair Technician to install, relocate, repair and maintain street furniture assets across all formats. You will respond to maintenance issues, coordinate with operations, and complete tasks to agreed SLAs.

You will work safely under JCDecaux health and safety guidelines, manage van stock and stock procedures, use POD App for task updates, and communicate openly with line managers. Valid UK driving licence required.

Qualifications

• Experience with maintenance, repair and responding to issues to meet SLAs.
• Knowledge of JCDecaux asset portfolio across formats.
• Committed to health and safety and safe systems of work.
• Good communication with line managers and supervisors.
• Organised and capable of documenting vehicle and stock procedures.

Responsibilities

• Respond to maintenance/repair/issues per instruction from operations manager.
• Install and repair issues across JCDecaux portfolio formats to required standards.
• Maintain awareness of equipment within JCDecaux portfolio.
• Work safely in line with health and safety guidelines.
• Communicate openly with line managers and supervisors.
• Keep vehicles clean and ensure vehicle documentation is completed on time.
• Adhere to stores booking in/out and stock procedures.
• Use POD App for daily task updates and reporting.
• Liaise with Operations Managers on site issues and support other duties.

Skills

Adaptability

Problem solving

Team player

Customer service

Organised

Tools

POD App

Handheld devices

Job description

The Repair Technician is responsible for the installation, relocation, repair, and maintenance of all JCDecaux assets covering all formats street furniture / rail / malls and supermarkets

What you’ll be doing…

Installation repairs and maintenance

• Respond to Maintenance / Repair / Issues as per the instruction from the operations manager and Supervisor coordinating the prompt completion such as damage reports to units being made safe and repaired to the set SLAs.
• To install and repair all issues across the JCDecaux patrimony all formats ensuring that all work is completed to the required standards
• To have an awareness of the various equipment within the JCDecaux portfolio
• Ensuring you are always working safely and in line with the JCDecaux health and safety management systems
• Open communication between line managers, and supervisors
• To maintain the cleanliness and upkeep of company vehicles to a high standard and to ensure that all vehicle related documentation is correctly completed and handed in on time.
• Adhere to stores booking in/out and stock management procedures.
• Ability to work with modern reporting systems such as hand held devices
• To help maintain productivity during holiday periods and times of sickness Installation, Repair technicians should be prepared to interchange between these working groups and should strive to excel within their own job group. When working on tasks not directly related to their own working group technicians should strive to gain as much knowledge and experience as possible.

Operational Standards

• Maintain tools, PPE, and vehicle cleaning equipment to high standards
• Adhere to safe systems of work and health & safety guidelines
• Manage van stock and spare parts, following booking and stock procedures
• Complete all tasks daily on the POD APP and other associated APPS relating to the vehicles
• Liaise with Operations Managers on site-related issues
• Support other duties as required and within your capabilities by the line manager / supervisor

A little bit about you…

A little about you…

Technical

• Ability to enjoy work well in the constantly changing and challenging environments.
• Ability to use initiative and breakdown problems and find solutions using rational judgment.
• Positive “can do” attitude.
• Self-motivated with the ability to work as part of a team.
• Committed to offering high levels of customer service.
• Eager to learn and develop into the role
• Highly organised with a proactive approach to working and solutions focused.
• Work under pressure whilst prioritising and meeting strict deadlines.
• The skills to make effective judgements under pressure.

Operational Readiness

• Clean UK driving licence
• HGV License (would be an advantage)
• Comfortable with lifting duties and working at height
• Comfortable working outdoors in all weather conditions
• Responsible for van stock, spare parts, and equipment upkeep

Personal Attributes

• Literate and numerate to complete necessary paperwork.
• Competent in the use of hand tools and power tools.
• Professional, well-presented (PPE provided), and a confident communicator
• Proactive, solutions-focused, and calm under pressure
• Organised, adaptable, and self-motivated

A little bit more about us…

• We believe in building a diverse and inclusive culture and positive employee experience.
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers’ problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.