Technician Infrastructure Support

GardPass Consulting; United Kingdom; On-site; GBP 40,000 - 65,000; Full time

Job summary

A prominent consulting firm is seeking an experienced IT and communications specialist to support NATO operations in the United Kingdom. The role requires extensive knowledge in network maintenance, communications technologies, and certifications such as ITIL and CISCO. The position involves both local and overseas travel as part of operational handovers to ensure effective network infrastructure and communication systems are in place for military operations.

Qualifications

• Prior experience of working in an international military environment.
• Knowledge of NATO roles, including ACO, ACT & NCI Agency.

Responsibilities

• Maintain network and communications infrastructure for Allied Maritime Command.
• Diagnose and resolve network issues in and outside MARCOM HQ.
• Travel to install connectivity to deployed BI-SC kits.

Skills

ITIL Foundation Certificate

CISCO Certified Network Associate

Satellite Radio Communication Systems

Terrestrial Radio Communication Systems

Communications/Media Delivery Systems

Knowledge of NATO responsibilities

Job description

Start date: September 2025
Clearance: NATO Secret
Location Northwood, United Kingdom

Requirements and skills:
• ITIL Foundation Certificate
• CISCO Certified Network Associate or Interconnecting CISCO Network Devices 1 & 2 Certification
• Satellite Radio Communication Systems
• Terrestrial Radio Communication Systems
• Communications/Media Delivery Systems (IPTV, VOIP, VTC, AV, etc.)
• Harris Radio 117F and/or 117G experience/knowledge
• VTC & AV systems experience/knowledge
• SEMARCOMM+ / SEMARCIS experience/knowledge
• INMARSAT based systems experience/knowledge
• IPTV / Digital signage experience/knowledge
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO, ACT & NCI Agency
Activities
- Maintain network and communications infrastructure in support of Allied Maritime Command and the United Kingdom
- Maintain databases, spreadsheets, and drawings in support of CSU Northwood configuration management activities
- Maintain and perform asset management audits relevant to systems assigned
- Diagnose and rectify both physical and logical network issues within and outside of MARCOM HQ
- Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work TACSAT and or SEMARCOMM+/SEMARCIS as directed
- Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work the connectivity to the deployed BI-SC kits as directed
- Manage the maintenance and support of ICT infrastructure relevant to the NATO COMMCEN comprising HF & VLF systems