Technician - Hard Services

Sodexo; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in services is seeking a skilled Technician - Hard FM to manage planned and reactive maintenance for building systems. The successful candidate will ensure operational safety and compliance, mentor apprentices, and support continuous improvement initiatives. This full-time role involves varied shifts with competitive pay. Opportunities for professional development are included.

Benefits

Professional development opportunities

Wellbeing support

Employee Assistance Programme

24hr virtual GP service

Pension Plan

Bike to Work Scheme

Qualifications

• Qualified to NVQ Level 3 in Engineering Maintenance or equivalent.
• Strong technical expertise in engineering and electrical practices.
• Customer-focused with excellent communication skills.

Responsibilities

• Deliver planned and reactive maintenance across building systems.
• Conduct inspections, testing, and compliance checks.
• Mentor apprentices and share technical knowledge.

Skills

Engineering Maintenance

Customer Service

Problem Solving

Technical Expertise

Education

NVQ Level 3 in Engineering Maintenance

HNC in Engineering

Tools

CAFM

Maximo

Job description

We are looking for a skilled Technician - Hard FM to join our facilities management team. In this role, you will be responsible for carrying out planned and reactive maintenance across a range of building systems and assets, ensuring a safe, compliant, and efficient environment for our clients.

Responsibilities

• Deliver planned and reactive maintenance across building systems, including HVAC, BMS, pressure systems, and steam loops.
• Conduct inspections, testing, calibrations, and compliance checks.
• Support integration of new systems into business-as-usual and maintain up-to-date SOPs.
• Mentor apprentices and share technical knowledge across the team.
• Oversee subcontractors to ensure safe, high-quality delivery.
• Support continuous improvement initiatives through Root Cause Analysis, Condition Based Monitoring, and LEAN practices.
• Use IT systems such as CAFM, Maximo, and compliance databases to track and report performance.
• Act as a professional representative of Sodexo, ensuring consistently high levels of customer satisfaction.

Qualifications

• Qualified to NVQ Level 3 in Engineering Maintenance (or equivalent).
• Strong technical expertise in engineering and electrical practices, with proven experience in building services maintenance.
• Knowledge of health, safety, and environmental regulations, with experience in risk management and compliance.
• Customer-focused, with excellent communication and problem-solving skills.
• Proven ability to work as part of a multi-functional team in a regulated, business-critical environment.
• Flexible, resilient, and motivated to drive continuous improvement.
• Desirable: HNC in Engineering, or professional accreditation in HVAC, Refrigeration, or Mechanical disciplines.

Working pattern and remuneration

• Full time
• 42 hrs per week
• 5 out of 7 - day & night shifts by rotation
• £20.00 per hour

Benefits

• Opportunities for professional development
• Plus our Sodexo employee benefits package, including wellbeing support, Employee Assistance Programme, 24hr virtual GP service, Sodexo Discounts Scheme, Pension Plan
• Bike to Work Scheme
• Sodexo UK and Ireland's enhanced benefits and leave policies

About Sodexo

A little more about Sodexo: At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.