Technician 3

hays-gcj-v4-pd-online; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT services company is looking for a Device Migration & Refresh Technician to support device migration activities. Responsibilities include setting up workflows, transporting devices, and ensuring proper system configurations. The role requires experience in IT device projects along with strong organizational skills and the ability to follow protocols. Suitable candidates will ideally have SC Clearance or the ability to obtain it.

Qualifications

• Experience in IT device migration or hardware refresh projects.
• Basic technical troubleshooting skills is an advantage.

Responsibilities

• Assist in migration setup and configuring the Refresh Clinic.
• Transport devices and log into systems following guidance.
• Refresh laptops and update workflow systems accurately.

Skills

Organizational skills

Attention to detail

Technical troubleshooting

Teamwork

Effective communication

Ability to follow procedures

Physical ability to handle IT equipment

Education

SC Clearance or eligibility

Job description

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The Device Migration& Refresh Technician will support IT device migration and refreshactivities, ensuring the seamless transition of systems as part of a structuredproject. The technician will assist in setting up the Refresh Clinic, movingdevices, updating workflow systems, and working under the guidance of theContractor Engineer, Site Manager, and Post Migration Technical SupportSpecialist.

Key Responsibilities:

• Assist in migration setup , including configuring the Refresh Clinic.
• Transport the required quantity of devices from onsite storage to the Refresh Clinic under the instruction of the Contractor Engineer and Site Manager.
• Log into systems using provided devices, following guidance from project leads.
• Refresh laptops and ensure proper configuration before deployment.
• Update relevant steps in the Contractor’s workflow management system accurately.
• Seek guidance from the Post Migration Technical Support Specialist and Site Manager as needed.

Required Skills & Qualifications:

• Experience in IT device migration, deployment, or hardware refresh projects.
• Strong organizational skills and attention to detail.
• Ability to follow structured procedures and work under instruction.
• Basic technical troubleshooting skills.
• Effectivemunication and teamwork abilities.
• Physical ability to handle IT equipment.
• SC Clearance or eligibility to obtain SC Clearance.
#4681489 - Daizy Grover