Technician 12 month FTC

Munich Re; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance firm in London is seeking an Underwriting Operations Technician for a fixed-term contract. This role offers flexible working options and career development. Responsibilities involve supporting underwriting teams, processing documents, and maintaining records. Ideal candidates should have strong attention to detail and good communication skills.

Benefits

Private medical insurance

Annual wellbeing activities allowance

Flexible working hours

Qualifications

• Good standard of literacy and accuracy.
• Experience in general office settings or insurance industry is advantageous.

Responsibilities

• Support Underwriting Teams by processing and mailing Certificates/Endorsements.
• Maintain records on internal systems and assist in training of team members.
• Liaison with clients and underwriters.

Skills

Attention to detail

Communication skills

Flexibility

Tools

MS Office

Job description

Bell & Clements is a leading expert in understanding and connecting US coverholders and brokers to flexible and innovative insurance solutions. We are also a registered Lloyd’s Broker. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products and risk appetite of one of the largest and most successful insurance groups in the world.

We are specialists in offering expertise in underwriting, broking and capacity management for US Excess and Surplus (E&S) lines insurance solutions. The unique combination of broking and underwriting divisions provides the ability to quote and bind risks through inhouse binding authorities, while providing customers with access to Lloyd’s, London Market companies, and Munich Re owned capacity in Germany and the US.

Why join us?

We are a responsible employer, with a reputation for innovation and adding value in the insurance distribution chain. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products, risk appetite and career development opportunities of one of the largest and most successful insurance groups in the world. As our business continues to grow, we are committed to expanding our team and provide development opportunities to ensure we are always supporting our people in their career journey. Our talent pool makes us who we are, and our inclusive culture means we are looking to continue to build our team with broad expertise, diverse backgrounds, and ambitious employees. Being part of Bell & Clements provides access to multiple health and wellbeing benefits, work-life balance initiatives (including hybrid working), financial wellbeing packages as well as training, development and career opportunities.

Overview

This role will sit in the Underwriting Operations Team and is based in London. The purpose of the role is to contribute to the success of the Direct Underwriting Department by providing a support based contribution to all Underwriting Teams. This will be a 12 month fixed term contract.

General Duties and Responsibilities

• Preparation, distribution and mailing of Certificates/Endorsements emanating from business produced under Bell & Clements In-House Facilities, helping to ensure Contract Certainty is achieved.
• Processing of relevant accounting information on individual risks on to Bell & Clements insurance/ Munich Re systems.
• Maintenance of records on internal document management and workflow monitoring systems (e.g., Imageright/Brokers Risk Analysis).
• Maintenance/updating of Agents’ Surplus Lines Licence details.
• Processing under the PolicyFly system.
• Processing of robotics exceptions as and when required
• Correction of temp table validation errors and when required
• Logging of quotes for the underwriting teams
• Preparation of renewals for the underwriting teams
• Assist with resolving accounting/bordereau queries relating to entries processed under In-House Facilities.
• Liaison with Clients and Underwriters in respect of Certificate/Endorsement production.
• Assisting with the training of other Technicians within the Underwriting Operations Team.
• To learn and assist in all other areas of the Direct Underwriting Department
• Attendance at regular Underwriting Operations Team meetings and wider departmental meetings as and when required.
• Other ad-hoc duties within the wider In-House Underwriting Department as required.
• Awareness of FCA, Lloyd’s and other overseas regulatory rules, including Data Protection, Financial Crime, (Sanctions, AML, Bribery/Corruption), and US Surplus Lines regulations, as they relate to this role.
• Awareness of TCF and Contract Certainty regulations and Conduct Risk.
• To embrace and actively implement the core principles of Continuous Conversations; (Commitments, Feedback and Development) as part of daily activities and with other colleagues;
• Take ownership of and make personal and professional development a priority as part of Continuous Conversations;
• In line with Continuous Conversations, establish and achieve development aspirations and needs through the setting of commitments and giving and receiving frequent, constructive feedback (referring to resources provided for support);
• To abide by the policies and procedures of B&C.

Key Skills and Experience

• Good standard of literacy, accuracy and attention to detail.
• Good interpersonal and communication skills.
• Flexibility and ability to meet deadlines.
• MS Office skills essential, knowledge of insurance/broking systems desirable.
• General office experience and/or specific exposure to the insurance industry would be an advantage.

Benefits

This position is offered on a Permanent basis. Annual salary will be dependent on the skills and experience of the successful candidate. Annual leave - 25 days per year (plus bank holidays), increases with length of service. Health & Wellbeing – our offering includes private medical insurance for employees, their partners and their families, a Digital GP service and an annual allowance (currently £550) for activities which supports health and wellbeing. Hybrid and remote working – to support your work balance we have introduced hybrid working. You will be provided with support to work from home up to a maximum of three days per week. Flexible working hours – the opportunity to flex your working hours. Generous gender-neutral family leave policy - employees with 26 weeks’ continuous service at the Expected Week of Childbirth are eligible to receive 26 weeks full pay. Professional Qualification Support – discretionary financial support covering the cost of professional qualifications, including institute membership, exams, study materials and completion bonuses. Team fun – warm and social culture with regular get togethers.

Equal Opportunities

Bell and Clements is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or parental status.

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.