Technician

Hartwell PLC; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail motor group in Hereford is seeking a skilled Service Technician to oversee vehicle maintenance and repairs. The ideal candidate must hold an NVQ level 3 qualification and have a minimum of 2 years' experience in a dealership setting. Strong customer service skills and a proactive attitude are essential. The role offers competitive benefits including a pension scheme and staff discounts.

Benefits

Workplace pension scheme

Staff discounts

22 days annual holiday

Qualifications

• Qualified to NVQ level 3 (or equivalent).
• MOT Tester.
• At least 2 years experience in a Franchise Dealership.

Responsibilities

• Undertake maintenance, service, and repair activities on motor vehicles.
• Repair, test vehicles, and diagnose faults.
• Advise and report on vehicle faults and servicing requirements.

Skills

Customer service skills

Organizational skills

Attention to detail

Education

NVQ level 3 (or equivalent)

Job description

Are you a successful Service Technician or Vehicle Mechanic looking to take the next steps in your career? Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating across 11 locations, the company currently represents brands including Ford, BYD, Omoda & Jaecoo. We are seeking a Service Technician to join our dealership in Hereford.

TheService Technician will report to the Service Manager and will be responsible for meeting both franchise and company standards in a service environment.

Key Responsibilities of Service Technician:
• To undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards.
• Repair, test vehicles and diagnose their faults as and when required by Service Manager and supervisory staff.
• Replace components, parts, lubricants and consumables and record usage.
• Keep work areas clean and tidy, organised and safe from hazards to health and safety.
• Carry out work completely and effectively within manufacturers’ servicing and repair times.
• Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements.

The Ideal Service Technician:
• Qualified to NVQ level 3 (or equivalent).
• MOT Tester.
• Have at least 2 years experience after qualifying period, of working in a Franchise Dealership (or similar).
• Excellent customer service skills.
• Take responsibility for the quality and quantity of their work.
• Previous Ford and or EV training will be highly beneficial.

If you are an organised, driven and experienced Service Technician looking for your next challenge and you are looking to join a growing company that can offer excellent rewards including a workplace pension scheme, staff discounts and 22 days annual holiday and you are currently entitled to work in the UK, then we want to hear from you.