Technician

London and North Western Railway Company Limited; Crewe; On-site; GBP 52,000; Full time

Job summary

Join a leading UK train maintenance company as a Technician in Crewe. You will provide critical technical support for the TfW MK4 and other customer fleets, ensuring safe and efficient operations. Your role includes diagnosing faults, mentoring team members, and collaborating with diverse technical teams. Ideal candidates hold an HND qualification and have prior experience in passenger train maintenance, with competitive compensation and opportunities for growth.

Qualifications

• At least 5 years' experience as an apprentice-trained CI fitter/electrician.
• Proficiency in relevant tools like MS Office 365, SAP, and Power BI.
• Excellent communication skills both verbal and written.

Responsibilities

• Provide technical support for inspection, fault diagnosis, and solutions.
• Liaise with the Service Delivery Manager for workload coordination.
• Conduct quality audits and prepare reports.

Skills

Communication

Technical advice

Fault diagnosis

Collaboration

Education

Recognized engineering qualification at HND level

Tools

MS Office 365

SAP

Power BI

Job description

Join the Arriva TrainCare Team as a Technician!

Organisation:

Arriva TrainCare

Reporting into:

Service Delivery Leader

Contract:

Permanent, 4 on 4 off, 17:30 – 05:30

Salary:

£51,050 per annum

About Us:

At Arriva TrainCare, we provide high-quality overhaul, maintenance, and servicing of passenger rolling stock, locomotives, freight wagons, and track plant. We operate throughout the UK from six locations: Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard, and Scarborough.

Arriva TrainCare is part of Arriva, and we foster a professional team driven by core behaviors:

• We care passionately
• We do the right thing
• We make the difference

The Role:

Based in Crewe, working on a 4 on 4 off schedule, you'll provide technical engineering support for the TfW MK4 fleet and other customer fleets, including inspection, fault diagnosis, and developing solutions to technical and tooling issues.

What You’ll Do:

• Provide technical advice, including briefs, drawings, fault-finding, and defect investigations to enhance fleet reliability.
• Liaise with the Service Delivery Manager to coordinate workload and priorities.
• Lead customer meetings and maintenance planning sessions.
• Ensure safety procedures are followed per VMI and local instructions.
• Update IT systems such as maintenance management systems and SAP, ensuring accurate job closure.
• Conduct quality audits and prepare reports.
• Investigate safety incidents to determine root causes.
• Collaborate with customer technical teams as needed.
• Assist with electrical testing and act as an Authorised Person.
• Mentor and coach team members to develop technical skills.

What You Bring:

• Recognized engineering qualification at HND level.
• At least 5 years' experience as an apprentice-trained CI fitter/electrician, working with passenger trains like DMU/MK4 Locomotives.
• Proficiency in MS Office 365, SAP, Power BI, and related tools.
• Excellent communication skills, both verbal and written.
• Valid driving license.

Ready to start your next journey?

If you're passionate about making a difference, we want to hear from you! Apply promptly, as vacancies are filled on a rolling basis, and the closing date may change. We value diversity and inclusion, which are central to our success.