Technician

Cardiff University / Prifysgol Caerdydd; Cardiff; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading university in the UK seeks a full-time Technician for the School of Pharmacy and Pharmaceutical Sciences. The role focuses on providing technical support for teaching and research, preparing materials for classes, and maintaining laboratory functionality. Candidates should have relevant experience and qualifications at NVQ 2/GCSE level A-C. The position offers a salary range of £24,900 to £25,733 per annum.

Qualifications

• Experience in constructing, maintaining, and repairing equipment.
• Significant experience in a technical support role.
• Ability to work on own initiative and manage small projects.

Responsibilities

• Provide technical support for teaching and research activities.
• Prepare materials and equipment for practical classes.
• Assist in the maintenance of laboratory functionality and safety.

Skills

Experience in constructing, maintaining and repairing equipment

Significant experience in working in technical support role

Ability to communicate effectively and professionally

Proficient in IT packages like MS Outlook, Excel, and Word

Education

NVQ 2/GCSE level A-C or equivalent

Job description

Advert

Technician

School Of Pharmacy and Pharmaceutical Sciences

The School of Pharmacy and Pharmaceutical Sciences is one of the top UK schools of Pharmacy. Our degrees are informed and supported by our research and allow students to explore the different aspects of pharmacy.

We aim to recruit an enthusiastic and effective team player, who will positively contribute to the school’s technical services to support the educational experience of undergraduate and postgraduate students and our impactful research community.

Working in partnership with academic and technician colleagues, you will be key in the preparation for practical classes, workshops and examinations. You will support the school’s research laboratories assisting in ensuring the functionality and safety of the laboratories.

This position is full-time (35 hours per week) and open-ended.

Salary: £24,900 – £25,733 per annum, (Grade 3).

Please note that it is not expected that we will appoint above grade 3.13, currently £24,900 per annum.

Date advert posted: Wednesday, 6 August 2025

Closing date: Wednesday, 27 August 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Job Description

JOB PURPOSE

You will work closely with Professional Services and Academic Staff within the School of Pharmacy and Pharmaceutical Sciences to provide comprehensive technical support for teaching and research activity. Engaging in and completing a range of routine tasks to meet operational and customer service requirements. You will provide support and guidance on operational processes, completing key technical duties.

Main Duties & Responsibilities

• Provide a service to staff and students by maintaining, servicing and repairing materials, machinery and equipment within teaching spaces and communal areas, advising and training staff and students on their appropriate use using established guidelines
• Prepare all materials and equipment as necessary for customers use and ensure area of responsible is kept clean and tidy
• Undertake stock control, ensuring adequate security and levels of stock are maintained and stock is distributed as required
• Deal with routine enquires from internal and external customers in a professional manner, following established procedures, referring complex enquires to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
• Assist in the maintenance of routine records, updating databases and analysing routine data/information as required
• Record the results of experiments in a presentable and user-friendly format and to assist staff and students in the preparation of technical data/materials for future reference such as publication or teaching purposes
• Plan and manage small projects ensuring the effective use of resources
• Participate actively within the work team, setting an example and showing a flexible approach to delivering team results
  
  

General Duties (standard)

∙ Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.

∙ Abide by University policies on Health and Safety and Equality and Diversity.

∙ Perform other duties occasionally which are not included above, but which will be consistent with the role.

Person Specification

IMPORTANT NOTE: When submitting your supporting statement, you must provide evidence as to how you meet each of the essential (and desirable if applicable) criteria below. We suggest that you do so by using each of the criteria as sub-headings, providing written evidence of your relevant skills underneath. Before uploading this attachment, please ensure that you include ****BR within the filename.

Essential Criteria

Qualifications And Education

• NVQ 2/GCSE level A-C or equivalent qualification/work related experience
  
  

Knowledge, Skills and Experience

• Experience in constructing, maintaining and repairing equipment
• Significant experience in working in technical support role
• Proficient in the use of appropriate IT packages including MS Outlook, Excel and Word
  
  

Customer Service, Communication and Team Working

• Ability to communicate effectively and professionally with a wide range of people
• Evidence of working well as an effective team member, providing advice and guidance to other team members where necessary
• Ability to deal promptly, effectively and courteously with requests for information or service
  
  

Planning, Analysis and Problem Solving

• Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices
• Ability to work on own initiative and unsupervised to deadlines, planning, organising and setting priorities for own work, as well as managing small projects as appropriate
  
  

Other

• A willingness to undertake further training and development
  
  

Desirable Criteria

• A-levels or an equivalent qualification or equivalent work related experience
• Experience of working in a Higher Education environment
• Fluency in Welsh, written and oral
  
  

Salary Range Min.

24,900

Salary Range Max.

25,733

Job Category

Technical

Grade

Grade 3