Technical Writer – Risk /Data Platform (Contract role)

Accelins; United Kingdom; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Technical Writer to craft high-quality documentation for their innovative risk and data platforms. This role is pivotal in producing clear, structured content that aids both internal and external users. The ideal candidate will thrive in a fast-paced environment and possess a solid background in developer-focused documentation, particularly in insurance operations. Join this dynamic team and play a crucial role in enhancing compliance and data governance efforts while working remotely across various regions including the UK.

Qualifications

• 3+ years of experience in technical writing in a software or SaaS environment.
• Strong understanding of RESTful APIs and developer workflows.

Responsibilities

• Create and maintain reference guides for customers using the API platform.
• Develop structured API documentation and user documentation.

Skills

Technical Writing

RESTful APIs

JSON

Documentation Skills

Collaboration Skills

Detail-oriented

Self-motivated

Tools

Swagger/OpenAPI

Postman

Git/GitHub

Confluence

Markdown

MadCap Flare

Docusaurus

MkDocs

Job description

Technical Writer – Risk /Data Platform (Contract role)

Job Type: Full Time

Location: Remote - US, Canada, UK, and Europe

Job Description

Are you passionate about compliance and data governance? Do you thrive in a dynamic and fast-paced environment? We are seeking a Technical Writer to develop and maintain high-quality documentation that supports both our internal and external users. This role will be critical in producing clear, structured, and user-friendly content for our API, Data and Risk Exchange Digital Platforms. The ideal candidate has a strong background in developer-focused documentation, API reference guides, and customer-facing technical content, particularly related to insurance operations, underwriting, MGAs, and data submissions such as BDX (Bordereaux) files.

Key Responsibilities

• Create and maintain reference guides for customers interacting with the Accelerant API platform.
• Develop structured and intuitive API documentation to guide developers efficiently in using the Platform API.
• Work closely with engineers to ensure accurate and up-to-date API docs.
• User Documentation
  • Produce clear user documentation for the Risk Exchange Digital Platform and the Accelerant Data Platform.
  • Write step-by-step guides, FAQs, and troubleshooting content to support customers and internal teams.
  • Maintain consistency in tone, terminology, and structure across all documentation.
• Customer-Focused Technical Content
  • Develop documentation that helps customers interact with the Data Platform and supporting services.
  • Focus on providing clear, detailed instructions for the submission of BDX (Bordereaux) files into the risk platform.
  • Work with internal underwriters, MGAs, and insurance professionals to ensure documentation aligns with insurance data standards, regulatory requirements, and industry best practices.
• Documentation Process & Tools
  • Work with product and engineering teams to document new features, updates, and workflows.
  • Use industry-standard tools to create and manage documentation, such as:
    • API documentation tools (Swagger/OpenAPI, Postman, Redocly)
    • Documentation platforms (Markdown, GitHub Pages, Confluence, ReadMe.io)
    • Content management & publishing tools (MadCap Flare, Docusaurus, MkDocs)

Required Skills/Experience

• 3+ years of experience as a Technical Writer in a software or SaaS environment.
• Strong understanding of RESTful APIs, JSON, and developer workflows.
• Past experience in the Insurance or Financial sector.
• Experience writing API reference documentation and developer guides.
• Knowledge of Bordereaux (BDX) file submissions or insurance data structures is a plus.
• Ability to read and understand API requests and responses.
• Comfortable using API tools like Postman, Swagger/OpenAPI, or cURL.
• Familiarity with version control tools like Git/GitHub is a plus.
• Detail-oriented with excellent writing, editing, and organizational skills.
• Ability to translate complex technical concepts into clear, concise, and structured documentation.
• Self-motivated and able to work independently in a fast-paced environment.
• Strong collaboration skills to interact with engineers, product managers, and industry stakeholders.

About Our Company

Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged – so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating. For more information, please visit www.accelerant.ai.

How to Apply

If you are ready to take on this exciting opportunity and contribute to our compliance and data governance efforts, please submit your resume and a cover letter to [e-mail] outlining your relevant experience and why you are interested in the position. We look forward to reviewing your application.

Note: Only shortlisted candidates will be contacted.