Technical Writer - EcoStruxure IT

TN United Kingdom; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job description

Technical Writer - EcoStruxure IT, United Kingdom

Client:

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d9bce4f2ac60

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Job Summary: As a Technical Writer specializing in DCIM, you will be responsible for developing clear, concise, and comprehensive documentation for our DCIM software and solutions. You will work closely with product managers, engineers, and other stakeholders to gather information and translate complex technical concepts into user-friendly content.

Key Responsibilities:

1. Write and maintain user manuals, installation guides, product specifications, and online help systems for DCIM software.
2. Collaborate with subject matter experts (SMEs) to gather detailed information about DCIM products and features.
3. Organize and manage documentation projects, ensuring timely updates and version control.
4. Review and edit documentation for clarity, consistency, and adherence to style guidelines.
5. Create diagrams, flowcharts, and other visual aids to enhance understanding of technical content.
6. Collect and incorporate feedback from users to improve documentation quality and usability.
7. Develop training materials and tutorials to support user education and onboarding.

Qualifications:

1. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.
2. Proven experience as a Technical Writer, developing documentation for various audiences preferably in the DCIM or related industry.
3. Familiarity with DCIM software, data center operations, and related technologies.
4. Proficient in English, with exceptional written and verbal communication skills, capable of delivering clear and concise documentation.
5. Proven ability to gain a deep understanding of products and services and convey them in a clear and concise manner.
6. Proficiency in documentation and illustration tools such as Adobe Acrobat, FrameMaker, Illustrator, RoboHelp, PTC ArborText Editor, HTML, or other XML tools, and content management systems.
7. Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
8. Proven expertise in project management, balancing multiple documentation projects and demonstrating excellent time management skills.
9. Interface with diverse communication styles in a fast-paced environment, managing multiple generations of content.

Preferred Qualifications:

1. Software as a service (SaaS) industry experience in an agile development environment is a strong plus.
2. Previous experience in user experience writing (UX) or quality assurance (QA).
3. Certification in technical writing or related fields.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration.

Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.