Technical Writer

Medius; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a Technical Writer to craft clear and engaging documentation for its cutting-edge cloud-based solutions. In this role, you will create user manuals, tutorials, and onboarding materials that empower users to navigate and utilize the software effectively. Collaborating with cross-functional teams, you will maintain brand coherence and clarity in all documentation while adapting to the latest product updates. This is an exciting opportunity to join a fast-growing company that values creativity and continuous improvement, offering a supportive environment for professional growth and development.

Benefits

Generous benefits

Career development opportunities

Welcoming company culture

Stability of a global company

Qualifications

• 3+ years of experience as a technical writer.
• Proven ability to learn complex topics quickly.
• Experience in creating user manuals and guides.

Responsibilities

• Develop comprehensive documentation and user guides.
• Create engaging tutorials and onboarding materials.
• Update documentation with the latest product releases.

Skills

Technical Writing

Communication Skills

Attention to Detail

Project Management

AI Tools Utilization

User Experience Interest

Markdown or reStructuredText

Fluency in English

Education

Bachelor’s Degree in English

Bachelor’s Degree in Technical Writing

Bachelor’s Degree in Communications

Tools

Atlassian Jira

Confluence

Microsoft Office

Job description

Medius Manchester, England, United Kingdom

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Medius Manchester, England, United Kingdom

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Medius is a Swedish origin company & a leading global provider of cloud-based SaaS spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency, cost-savings, and greater financial control.

Spend management doesn’t ring a bell? This term describes the process from placing an order through its delivery, verification, invoicing to its payment. Our products help companies at every step of the purchasing process, increasing their security and speeding it up. We use the latest advances in artificial intelligence (AI) and machine learning to automatically capture and process invoices.

If you are seeking a stimulating environment characterized by unparalleled momentum and rapid growth, look no further. Join us as we lead the charge in reshaping the future of spend management, setting new standards of excellence, and driving impactful change across industries.

Our values

• Connect: We believe in the power of people, both individually and collectively. Our success is driven by respect and understanding, with a shared commitment to empowering finance teams of the future.
• Question: We embrace challenges and value diverse perspectives. By questioning and collaborating, we unlock better solutions and continuously innovate.
• Own: We are proactive, decisive, and committed to delivering results. We anticipate customer needs and follow through, earning their trust to focus on what they do best.

What Will You Be Doing?

• Develop Comprehensive Documentation and User Guides: Create detailed and organized documentation that adheres to organizational standards, including in-depth user manuals, how-to guides, and FAQs tailored for Medius products to help users effectively navigate and utilize the software.
• Create Engaging Tutorials and Onboarding Materials: Develop engaging video tutorials and short animated screenshots for documentation and create thorough onboarding materials to aid users in understanding and maximizing the software’s features.
• Maintain Consistent Voice and Style: Ensure consistent voice and style across all user documentation, maintaining brand coherence and readability, while collaborating closely with teams to review and enhance content for clarity, accuracy, and usability.
• Update Documentation: Ensure all user documentation is consistently updated with the latest product releases and updates.
• Deep Product Understanding: Obtain a thorough understanding of Medius products to simplify complex information into clear, polished, and engaging content. Collaborate across departments to research, outline, write, and edit documentation, independently gathering insights from subject matter experts to develop and organize manuals and process documentation.

Skills and Qualifications

• 3+ years of industry experience as an effective technical writer.
• Bachelor’s degree in English, Technical Writing, Communications, or a related field.
• Proven ability to quickly learn and understand complex topics.
• Possesses exceptional written and verbal communication skills, with keen attention to detail and fluency in English.
• Broad understanding of technical concepts related to information technology.
• Capable of managing multiple projects independently while thriving in collaborative team settings.
• Proactive mindset with a passion for continuous improvement and learning.
• Proficient in utilizing GPT and other artificial intelligence (AI) tools.
• Interest in user experience and product discovery to enhance user onboarding and engagement.
• Experience writing markdown or reStructuredText and working with the Docs as Code approach will be an asset.
• Previous software development experience will be an asset.
• Knowledge and experience using Atlassian Jira and Confluence, Microsoft Office, or similar tool will be an asset.
• Fluency in multiple languages is a plus.

Our employees love working at Medius because of the talented and welcoming co-workers and our fantastic value-led culture!

We expect you to drive the best possible value for our customers. In return, we will help you build your career while enjoying the stability, benefits, and career possibilities of a global company, working with both domestic and international clients. Most importantly, you will have a lot of fun doing it!

We offer you a challenging position in a fast-growing company with strong financial ownership and a clear vision. We offer generous benefits and believe in individual growth.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Software Development

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