Technical Writer

Kidde Global Solutions; Herne Bay; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fire safety company in Herne Bay, Kent is seeking a Technical Writer to produce high-quality documentation for their products. The ideal candidate will work closely with R&D teams and be responsible for creating manuals and guides that reflect product designs. Strong technical writing skills and attention to detail are essential for this role, along with proficiency in MS Office and Adobe Creative Suite. This position offers 25 days holiday plus bank holidays and a performance bonus.

Benefits

25 days holiday + bank holidays

DC pension scheme & life assurance

Employee scholarship & reward schemes

Annual performance bonus eligibility

Qualifications

• Proven technical writing experience for customer-installable/configurable products.
• Attention to detail and ability to simplify complex technical data.

Responsibilities

• Produce and maintain product documentation for new developments.
• Collaborate with R&D and technical support teams.
• Create visuals: videos, diagrams, infographics.

Skills

Technical writing experience

Strong written and verbal communication skills

Proficiency in MS Office

Proficiency in Adobe Creative Suite

Knowledge of CAD

Ability to manage multiple projects

Attention to detail

Tools

MS Office

Adobe Creative Suite

CAT tools

Job description

Overview

We're Hiring: Technical Writer – Herne Bay, Kent

Where Fire Safety Innovation Meets Opportunity

Join EMS Ltd, part of Kidde Global Solutions Commercial Fire Business Unit, and be part of a legacy of leadership in fire safety. With cutting-edge technologies protecting lives worldwide, and a $10M investment in product innovation, this is your chance to grow your career in a mission-driven team.

Role Summary

We are looking for a Technical Writer to create high-quality documentation supporting our products — datasheets, installation guides, user manuals, and more. You’ll work closely with R&D, ensuring materials accurately reflect product design, while coordinating with cross-functional teams to deliver on time and improve content quality.

Key Responsibilities

• Produce and maintain product documentation for new developments
• Collaborate with R&D and technical support teams
• Support translations and multi-market documentation
• Create visuals: videos, diagrams, flowcharts, infographics
• Assist with marketing and promotional materials
• Maintain document control and quality standards

Skills & Experience

• Proven technical writing experience for customer-installable/configurable products
• Strong written and verbal communication skills
• Proficiency in MS Office, Adobe Creative Suite, CAT tools
• Basic 2D/3D CAD knowledge
• Ability to manage multiple projects and meet deadlines
• Attention to detail and ability to simplify complex technical data

Desirable

• Knowledge of fire detection products and standards (training provided)
• Experience with single-source publishing tools
• Cultural awareness in presenting technical information to diverse audiences

Benefits

• 25 days holiday + bank holidays
• DC pension scheme & life assurance
• Employee scholarship & reward schemes
• Annual performance bonus eligibility

Apply now to make a real impact on life safety technology!

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