Technical Writer

T-Net British Columbia; Greater London; On-site; CAD 45,000 - 75,000; Full time

Job description

RIMEX is recognized as the premier manufacturer and innovator of wheels and rims for the world's most challenging industrial applications. By focusing on the requests and requirements of its customers, RIMEX builds custom solutions and specialized products that range from the most advanced wheels and rims on the market to the TyreSense TPMS and peripheral technology that sets new standards for tire monitoring and asset management. With sales and inspection/repair centers around the world, and a track record second to none, RIMEX continues to strive for shared success with its customers as it explores and embraces the future.

We are looking for a Technical Writer to join our Victoria or Langley-based development team working on our Tyresense product line.

Primary responsibilities:

• Maintain and update software online help systems
• Maintain and update hardware installation and operation manuals
• Create manuals for new products
• Create other technical documentation as required
• Manage the internal document library in SharePoint
• Create informational and instructional presentations and videos

Additional responsibilities:

• Work with other teams to develop and maintain training materials
• Create and modify screenshots and other images for documentation
• Work with a graphic designer for more complex illustrations
• Provide editing and proofreading support for other teams
• Prepare English content for translation and manage the translation process

Required knowledge, skills, and abilities:

• MadCap Flare (bonus if have experience with Lingo as well)
• MS Word
• MS PowerPoint
• Basic to intermediate image editing skills (experience with Photoshop or GIMP)
• Excellent communication (verbal and written) and interpersonal skills
• Strong organizational skills
• Strong teamwork focus
• Ability to work independently

Nice to have:

• Understanding of localization requirements and practices
• SharePoint

Benefits:

• Great company culture
• Family owned with Family values
• RRSP Program
• Performance Incentive Program
• Competitive wages
• Gift cards
• Extended health coverage
• Travel Medical insurance
• Employee assistance program
• Life Insurance / Accidental Death

We would like to take this opportunity to thank all applicants in advance; however, only those short-listed will be contacted.