Technical Writer

JR United Kingdom; Cambridge; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in materials information management is seeking a new team member for their documentation team in Cambridge. The role involves creating clear, useful content for various users, including engineers and educators. Ideal candidates will have a degree in a relevant field and a passion for making complex information accessible. This hybrid position requires collaboration with product managers and developers, and offers opportunities for growth within a dynamic team.

Qualifications

• Degree in Engineering or related field with a couple of years’ experience.
• Excellent written and spoken English skills.
• User-focused mindset with commitment to clarity and accuracy.

Responsibilities

• Writing and maintaining user assistance content like online help and tutorials.
• Creating clear microcopy for user interfaces.
• Testing software to verify instructions and capture accurate screenshots.

Skills

Technical Communication

Attention to Detail

User-Focused Mindset

Excellent English Skills

Education

Degree in Engineering, Computer Science, or Technical Communication

Tools

oXygen

DITA

XML

Git

Camtasia

Job description

Social network you want to login/join with:

We're looking for a new team member to join our documentation team at Ansys Granta. You’ll help us create clear, useful content for Granta MI, Granta Selector, and Granta EduPack – our leading materials information management software. From help guides and tutorials to videos, developer references, and user interface text, you’ll support a range of users including engineers, educators, administrators, and developers. Please note this is a hybrid role and we would like candidates to come to our Cambridge offices 2-3 days per week.

This is a great opportunity if you enjoy turning complex technical information into content that people can actually use. You’ll be involved throughout the product development process, working closely with product managers, developers, and subject matter experts to make sure our users get the right guidance at the right time.

What you’ll be doing:

• Writing and maintaining user assistance content such as online help, tutorials, videos, reference documents, and API guides
• Creating microcopy for user interfaces, ensuring the language is clear, consistent, and helpful
• Keeping our documentation up to date as products evolve
• Testing the software yourself to verify instructions and capture accurate screenshots
• Building your understanding of the Granta product range and how our customers use it
• Working with internal teams to improve the design and usability of the software
• Learning and using our in-house tools and documentation systems
• Managing your workload with some supervision, but also with room to grow

What we’re looking for:

• A degree in Engineering, Computer Science, Technical Communication, or a related field, plus a couple of years’ experience in a similar role. If you have a relevant Master’s degree, that’s great too – experience isn’t essential in that case
• Excellent English skills – both written and spoken
• A keen eye for detail and an interest in making complex information accessible and easy to follow
• A user-focused mindset with a commitment to clarity, accuracy, and consistency
• The ability to juggle multiple projects and deadlines in a fast-paced, global team environment
• You must already have the right to work in the UK, as we’re unable to sponsor visas for this position

It’s a bonus if you also have:

• Some familiarity with Ansys products or other technical software
• Experience using structured authoring tools like oXygen, and working with DITA, XML, Git, or Camtasia
• An understanding of agile development or user-centered design
• The ability to choose the best format for a topic, whether it’s a video, help page, interactive tutorial, or something else

If you’re someone who enjoys learning new tools and technologies, collaborating with others, and creating great content that helps real users, we’d love to hear from you.