Technical Training and Development Manager

Anglian Water Group Ltd.; Huntingdon; On-site; GBP 47,000 - 51,000; Full time

Benefits offered by this job

Private health care

Pension scheme

26 days annual leave

Flexible benefits

Flexible working

Job summary

Anglian Water is seeking a Technical Training & Development Manager to lead the design and delivery of technical training across Water Services. This field-based role focuses on Water Supply Treatment and operational best practice, partnering with operations to drive value for money and safety.

You will source innovative training solutions, benchmark against external standards, deliver engaging sessions, and develop staff competence while upholding excellent customer service and health and

Qualifications

• IOSH Health and Safety qualification (or equivalent).
• Front line operational experience in Water Supply/Treatment.
• Essential minimum of 3 years in frontline operations for Water Supply or Treatment.
• TAQA or A1 training qualification (desirable; support available).
• Understanding of mechanical assets in operations.
• Excellent training and presentation skills.
• Strong communication and facilitation abilities.
• Good organising and prioritising capabilities.
• Ability to challenge at all levels with customer-focused approach.

Responsibilities

• Design and deliver innovative, cost-effective technical training and assessment.
• Source and benchmark training solutions externally to stay ahead of techniques.
• Partner with operational teams to maximise value for money and staff competence.
• Ensure training materials support customer service and safety standards.

Skills

Water supply treatment knowledge

Front line operations experience

Training delivery

Facilitation skills

Communication skills

Presentation skills

Organisational skills

Customer service focus

Health and safety awareness

Challenging at all levels

Education

IOSH Health and Safety qualification

TAQA or A1 training qualification

Job description

Technical Training & Development ManagerSalary - Circa £49,155 dependent on skills and experience plus Car AllowanceBenefits: Private healthcare, virtual GP service for you and your household, double-matched pension (up to 21% combined)Location: Field Based - working across the Anglian Water RegionContract Type: PermanentHours: Full-time (Flexibility for part-time)For a great career, just add water.Anglian Water is an award winning organisation with almost 5,000 employees and over 6 million customers. We're proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.We recently announced plans to invest £6.5 billion into our regions water and sewerage networks, to help protect the environment and secure water resources for generations to come.What will you be doing?Reporting directly to the Training and Development Business Partner for our Water Services business unit, you will partner with key operational teams to ensure the delivery of innovative, timely and cost effective technical training and assessment. You will source and develop unique training solutions and benchmark these externally to ensure we are the leading performer in the use of new treatment techniques and equipment, with a particular focus on operational best practice. This position will specialise in the area of Water Supply Treatment so you must possess a strong background in this area and have a proven record of Water Supply Treatment and Water Supply Treatment experience.This exciting opportunity is integral to the development and implementation of consistent operating standards and for the continuous review and improvement of our important water supply treatment processes.Working with operational managers and other operational specialists you will ensure that training is designed and developed to maximise value for money, reduce accidents and incidents and ensure the competence of our staff. Delivering great customer service is important to us so you will ensure that training activities and materials are efficiently delivered with a strong focus on customer service.What do you need?We are looking for an experienced Training and Development Manager who has the passion and experience to deliver successful training initiatives that drive performance. In particular you will need to have:A recognised Health and Safety qualification ie. IOSHKnowledge and experience of front line operations and an understanding of water supply treatment processes. Essential minimum of 3 years of front-line operational experience s for Water Supply or Treatment .A recognised training qualification e.g. TAQA or A1 - While this is not an essential requirement, we are happy to support the successful candidate in gaining it as a development opportunityA good understanding of operation and maintenance of mechanical assetsExcellent training and presentation skillsExcellent communication and facilitation skillsStrong organisational and prioritising skillsThe ability to challenge effectively at all levelsAn excellent customer service focusWhat benefits do we offer?Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:Bonus schemePrivate health careCompetitive pension scheme26 days annual leave rising with length of serviceFlexible benefits to support your wellbeingFlexible working (dependent on your role)Why Join Us?We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.Our customers come from all walks of life, and we want our teams to reflect that. We're committed to creating an inclusive workplace where everyone can thrive.We proudly support:* The Social Mobility Pledge* Business in the Community's Race at Work Charter* Armed Forces Covenant (Gold)* Disability Confident Employer* The Women's Utility NetworkReady to make a difference?Apply now and tell us your story. We'd love to hear what inspires you, what motivates you, and why you'd be a great addition to this team.Closing Date - Sunday 7th SeptemberInterview dates - Wednesday 16th & Thursday 17th September#loveeverydrop#LI- NV1