Technical Training and Development Manager

Anglian Water

England

On-site

GBP 44,000 - 54,000

Full time

9 days ago

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Benefits offered by this job

Bonus scheme

Private health care

Competitive pension scheme

26 days annual leave

Flexible benefits

Flexible working

Job summary

Anglian Water is seeking a Technical Training & Development Manager to lead the design and delivery of technical training across the Water Services unit. You will partner with operational teams to develop innovative training solutions and benchmark against external best practices, ensuring cost-effective delivery and staff competence in water supply treatment.

The role reports into the Training and Development Business Partner, with responsibilities spanning standards development, performance

Qualifications

IOSH health and safety qualification required or to be pursued.
Experience delivering technical training and development programmes.
Strong presentation, facilitation and communication skills.
Knowledge of water treatment processes is highly desirable.
Ability to work with cross-functional operational teams.

Responsibilities

Partner with operational teams to deliver technical training and assessments.
Source, develop and benchmark training solutions to stay ahead in water treatment.
Develop operating standards and improve water supply treatment processes.
Ensure training maximises value for money, reduces incidents and boosts staff competence.
Deliver training with a strong focus on customer service and stakeholder satisfaction.

Skills

Training & development

Presentation skills

Communication skills

Facilitation skills

Organisational skills

Customer service focus

Leadership

Critical thinking

Education

IOSH Health & Safety qualification

TAQA or A1 qualification

Job description

Technical Training & Development Manager

Salary - Circa £49,155 dependent on skills and experience plus Car Allowance

Benefits:

Private healthcare, virtual GP service for you and your household, double-matched pension (up to 21% combined)

Location: Field Based - working across the Anglian Water Region
Contract Type: Permanent
Hours: Full-time (Flexibility for part-time)

For a great career, just add water.

Anglian Water is an award winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.

We recently announced plans to invest £6.5 billion into our regions water and sewerage networks, to help protect the environment and secure water resources for generations to come.

What will you be doing?

Reporting directly to the Training and Development Business Partner for our Water Services business unit, you will partner with key operational teams to ensure the delivery of innovative, timely and cost effective technical training and assessment. You will source and develop unique training solutions and benchmark these externally to ensure we are the leading performer in the use of new treatment techniques and equipment, with a particular focus on operational best practice. This position will specialise in the area of Water Supply Treatment so you must possess a strong background in this area and have a proven record of Water Supply Treatment and Water Supply Treatment experience.

This exciting opportunity is integral to the development and implementation of consistent operating standards and for the continuous review and improvement of our important water supply treatment processes.

Working with operational managers and other operational specialists you will ensure that training is designed and developed to maximise value for money, reduce accidents and incidents and ensure the competence of our staff. Delivering great customer service is important to us so you will ensure that training activities and materials are efficiently delivered with a strong focus on customer service.

What do you need?

We are looking for an experienced Training and Development Manager who has the passion and experience to deliver successful training initiatives that drive performance. In particular you will need to have:

A recognised Health and Safety qualification ie. IOSH
Knowledge and experience of front line operations and an understanding of water supply treatment processes. Essential minimum of 3 years of front-line operational experience s for Water Supply or Treatment .
A recognised training qualification e.g. TAQA or A1 - While this is not an essential requirement, we are happy to support the successful candidate in gaining it as a development opportunity
A good understanding of operation and maintenance of mechanical assets
Excellent training and presentation skills
Excellent communication and facilitation skills
Strong organisational and prioritising skills
The ability to challenge effectively at all levels
An excellent customer service focus

What benefits do we offer?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

Bonus scheme
Private health care
Competitive pension scheme
26 days annual leave rising with length of service
Flexible benefits to support your wellbeing
Flexible working (dependent on your role)

Why Join Us?

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

Our customers come from all walks of life, and we want our teams to reflect that. We're committed to creating an inclusive workplace where everyone can thrive.

We proudly support: