Technical Team Member

ALSTOM Gruppe; City Of London; On-site; GBP 48,000 - 58,000; Full time

Job summary

Join a forward-thinking company as a Technical Team Member in London, where your expertise in maintenance and fault-finding will play a crucial role in ensuring the safety and efficiency of train operations. This exciting position offers the chance to work with cutting-edge technology and a passionate team dedicated to innovative solutions in the rail industry. You will contribute to essential maintenance tasks, support your colleagues, and help drive improvements in service quality. With a commitment to your professional development and a dynamic work environment, this role promises a fulfilling career path in a vital sector.

Benefits

Comprehensive benefits package

Pension plan

Life insurance

Medical coverage

Award-winning learning opportunities

Qualifications

• Technical qualifications or equivalent with strong communication skills.
• Experience in fault-finding and technical support in a rail environment.

Responsibilities

• Provide technical support for maintenance and repairs of locomotives.
• Conduct diagnostic investigations and perform hands-on maintenance.

Skills

Technical Support

Fault-Finding

Data Analysis

Maintenance Skills

Communication Skills

Health & Safety Compliance

Education

Technical Qualifications (ONC/HNC/City & Guilds)

Tools

Alista

SAP

SES

Job description

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Technical Team Member

Date: 30 Apr 2025

Location: London, LND, GB

Company: Alstom

Technical Team Member

Location: Wembley - London

Appointment Basis: Permanent

Salary: c. £58K (Base Salary c. £48K + 18% Shift Allowance) + Benefits

Closing Date: 14th May 2025

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Technical Team Member to join our team in Wembley and play a key role in assisting with the service, maintenance, repair, and overhaul of locomotives, coaching stock, and equipment to specified standards?

Your future role

Take on a new challenge in Wembley and apply your maintenance expertise in a cutting-edge field. You’ll report to the Senior Production Manager and work alongside a dedicated and passionate Services team at Alstom UK&I.Day-to-day, you’ll work as part of a team to ensure that the fleet is serviced and maintained in a safe, efficient, and cost-effective manner, while constantly seeking to improve quality.

We’ll look to you to perform the following:

1. Fault-Finding & Technical Support

Provide expert technical support to depot teams, helping resolve complex train faults and assisting with maintenance and repairs.

Carry out diagnostic investigations, particularly on recurring or intermittent issues, both in the depot and out on the network.

Conduct test runs to help close out repeat failures and verify that repairs are effective.

2. Data Handling & Diagnostics

Retrieve and analyse performance data from key onboard systems across our Train Control Centres (TCCs).

Upload fault reports and diagnostics to shared systems to support wider engineering analysis.

Use advanced diagnostic tools, including computer-based systems, to functionally test train-borne systems with minimal supervision.

Perform testing and re-commissioning activities in line with predefined test procedures.

Review and update functional test documentation and technical specifications to ensure continued relevance and accuracy.

Assist with validating technical documents for special checks, modifications, and experimental procedures.

4. Hands-On Maintenance Support

Support with component replacements, servicing, and repairs, particularly on Diesel Multiple Units (DMUs) and electric rolling stock.

Carry out equipment testing and repairs on items removed from trains and identified as faulty.

Take part in operational activities including overhead line isolations, topping up sanding systems, fueling, and other essential servicing tasks.

5. Depot & Fleet Responsibilities

Contribute to general depot duties (e.g., chlorinating water points, gritting in winter, assisting with heavy cleaning in exceptional circumstances).

Operate depot equipment such as Forklift Trucks (FLTs), cranes, and lifting gear (training provided if needed).

Carry out service exams on DMUs and fulfill role-specific tasks such as wheel lathe operation or workshop repairs.

Work closely with the Engineering Support Group (ESG) and specialist engineers to resolve technical issues with systems, components, or procedures.

Provide support to Train Operating Companies (TOCs) at outbases for urgent technical issues.

Mentor and support less experienced team members, and contribute to technical knowledge-sharing across the depot network.

7. Health, Safety & Compliance

Ensure all work is completed in line with safety standards including:

Health & Safety at Work Act (H&SAWA, 1974)

Electricity at Work Regulations (1989)

Railway Group Standards

Control of Substances Hazardous to Health (COSHH)

Alstom’s Zero Deviation Policy (AZDP) and Lifesaving Rules

Understand and adhere to all Traincare Centre safety and quality procedures.

8. Systems & Reporting Tools

Use key business systems including:

Alista (Alstom's maintenance and engineering management system)

SAP (Systems, Applications, and Products in Data Processing)

SES (Service Execution System) or their future equivalents

9. Additional Responsibilities

Drive company vehicles for breakdown support or travel between sites (where authorized).

Act as an appointed or nominated person for specific tasks or roles, including undertaking relevant training for future equipment types.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Educational Requirements

• Good verbal and written communication skills
• Time served apprenticeship or equivalent with associated technical qualifications (ONC/HNC/City & Guilds) or recognised equivalent

Desired Technical Knowledge/ Experience

• Technical skills and IT skills

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Work with colleagues and customers based all over the world
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical)

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification.