Technical team Manager

ZipRecruiter; London; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading company is seeking an experienced Technical Team Manager for their London based team to manage, support and enhance IT operations. This role involves overseeing a diverse team, from junior staff to senior engineers, while ensuring customer satisfaction and operational efficiency. Candidates should have strong IT infrastructure comprehension and proven leadership skills, with an attractive salary and benefits package including bonuses and healthcare.

Benefits

Private healthcare

Life assurance

Company pension (matched contribution up to 10%)

26 days annual leave

Option to buy up to 3 additional days

Outstanding career progression

Professional development and certifications opportunities

Qualifications

• Proven experience in team leadership managing 5 or more staff.
• Strong understanding of IT infrastructure and networking technologies.
• Ability to present performance metrics and reports.

Responsibilities

• Lead a team of 11 across support, networking, and infrastructure.
• Focus on performance management and customer interaction.
• Support senior leadership by assessing team performance.

Skills

Leadership

Performance Management

Communication

Organizational Skills

Education

SC Clearance

Tools

Windows Server

Exchange

Active Directory

VMware

Cisco

Juniper

Job description

Job Description

Technical team Manager£Up to £48,000 GBP+ Bonus & PackageOnsite WORKINGLocation: United Kingdom (Greater London) Type: PermanentTechnical Team ManagerLocation: Greater London (on-site, 5 days per week)Up to £48,000 + PackageAbout the Role:We're looking for an experienced Technical Team Manager to lead a team of 11, ranging from junior support staff to senior engineers across support, networking, and infrastructure disciplines. You'll focus on performance management, workflow allocation, customer interaction, and supporting senior leadership by assessing team performance and identifying improvement opportunities.While a deep hands-on technical background isn't required, you must be able to understand and communicate effectively about technologies such as Microsoft/Windows Server, Exchange, Active Directory, VMware, and common network equipment (Cisco, Juniper). Experience in supporting deployments and working closely with software delivery teams will be highly advantageous.What's on Offer: Salary up to £48,000 (dependent on experience)On-site role in Bracknell (5 days/week), with occasional work-from-home options available (e.g., when working on reports), and flex to accommodate family needs (school drop-off/pick-up)Bonus scheme of up to 5%Excellent benefits package, including: Private healthcare and life assuranceCompany pension (matched contribution up to 10%)26 days annual leave, with option to buy up to 3 additional daysNo on-call requirement - standard working hours (37 per week), covering the core service window of 08:00-18:00, Monday-FridayOutstanding career progression and opportunities for professional development and certifications (including ITIL)What You Need: Must be SC-cleared or eligible for SC clearance from the outsetStrong understanding of IT infrastructure (Windows Server, Exchange, Active Directory, VMware, Microsoft Service Centre products)Strong understanding of networking technologies (Cisco and/or Juniper)Proven experience in team leadership (ideally managing 5 or more staff), including performance reviews, absence and workflow managementAbility to compile and present performance metrics and reportsIdeally experience working closely with software support teamsHighly organized, adept at creating and maintaining documents and reports for management and operational reviewStrong interpersonal and communication skills, comfortable working with customers, senior stakeholders, and junior team members alikeExperience in recruitment or staff onboarding is highly advantageousKnowledge of Linux environments is a plusReference: SCU/FJTTM/2606Postcode: sw1#secuTPBN1_UKTJ