Technical Support Technician

Warwick Recruit Ltd; Birmingham; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading manufacturing recruiter is seeking a Technical Support Technician to join a specialist manufacturer in Birmingham. This role involves creating 2D AutoCAD drawings, supporting product design, and maintaining compliance with safety standards. Ideal candidates will have a solid background in construction, be proficient in AutoCAD, and possess a keen interest in fire safety. Competitive salary and development opportunities are offered.

Benefits

Full training and development

Hands-on experience

Career progression

Competitive salary

Pension

Holiday package

Qualifications

• Minimum two years in a similar role.
• Right to work in the UK/Europe.
• Driving Licence.

Responsibilities

• Creating and updating 2D AutoCAD drawings.
• Supporting product design documentation.
• Assisting with fire and security test documentation.

Skills

Proficiency in AutoCAD or similar CAD tools

Keen interest in fire testing, product safety, and compliance

Detail-oriented

Good communication skills

Education

Background in construction or glazing

Tools

AutoCAD

Job description

Location: Birmingham

Full-time: Permanent
Salary: up to £40,000pa + Bonus

Are you aTechnical Support Technicianor design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step.

We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring in aTechnical Support Technicianto support their growing team.

This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products, working closely with experienced engineers and compliance specialists.

The Role:

• Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames
• Supporting product design and fabrication documentation
• Assisting with fire and security test documentation, certificates, and technical files
• Learning how to interpret performance test reports and industry regulations
• Helping maintain and understand compliance with BS, EN, and UKCA/CE standards
• Liaising with internal teams and external customers across design, production and certification requirements

What We're Looking For:

• Proficiency in AutoCAD or similar CAD tools (through work or education)
• Keen interest in fire testing, product safety, and compliance
• Detail-oriented, organised, and willing to learn
• Good communication skills and team mindset
• Right to work in the UK/Europe
• Monthly Travel to European Head Office

Requirement

Background in construction, glazing, fire doors, or timber products

• Exposure to BS 476, EN 1634, or PAS 24 standards
• Familiarity with certification schemes like Certifire, BM TRADA, or UL
• Minimum two years in a similar role
• Driving Licence

What’s on Offer:

• Full training and development from industry specialists
• Hands-on experience with certified, performance-tested products
• Career progression within a niche and high-demand industry
• Competitive salary
• Pension
• holiday package

Interested? Apply now with your CV or contact us for a confidential chat about the role.