Technical Support Specialist - Life Sciences/Research/Diagnostic Equipment

On Target Recruitment Ltd; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading UK distributor seeks a Technical Support Specialist in East Anglia to provide scientific support for life science research products. The ideal candidate will manage technical inquiries, analyze data, and foster customer relationships while enjoying a competitive salary and benefits package.

Benefits

Bonus (individual & company)

Pension

Healthcare

Holiday entitlement

Qualifications

• Life Science Graduate with laboratory experience or MSc/PhD.
• Strong technical and troubleshooting skills required.
• Excellent communication skills and independent work ethic.

Responsibilities

• Provide scientific technical support and build strong customer relationships.
• Manage inbound technical enquiries via phone and email.
• Analyze data to identify issues and recommend solutions.

Skills

Technical support

Troubleshooting

Customer support

Data analysis

Communication

Education

Life Science Graduate

MSc/PhD

Job description

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Technical Support Specialist - Life Sciences/Research/Diagnostic Equipment, East Anglia

Client: On Target Recruitment Ltd

Location: East Anglia, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7eabe06ec4d2

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

This role involves providing technical support for a leading UK distributor of life science research products. The responsibilities include handling technical enquiries, supporting human blood, biospecimen, and research services, and analyzing experimental data to resolve issues. The package offers a basic salary of £28k-£34k, plus bonuses, pension, healthcare, and holiday entitlement.

The Company:

• A leading UK distributor
• A portfolio of cutting-edge products
• A continually growing private company with a flat hierarchy
• Excellent career opportunities

The Role of the Technical Support Specialist:

• Provide scientific technical support and build strong customer relationships
• Manage inbound technical enquiries via phone and email
• Support human blood, biospecimen, and research services
• Analyze data to identify issues and recommend solutions

Benefits:

• Salary: £28k-£34k basic
• Bonus (individual & company)
• Pension, Healthcare, Holiday

The Ideal Candidate:

• Life Science Graduate with laboratory experience or MSc/PhD
• Passionate about knowledge sharing and customer support
• Strong technical and troubleshooting skills
• Ability to prioritize and manage multiple activities
• Excellent communication skills and independent work ethic

Please note that a valid work permit is required if not a passport holder of the country for the vacancy. For more information, check our Blog. Applications should be submitted via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 02/06/2025 by TN United Kingdom