Technical Support Scientist

AliveDx; Penicuik; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Private medical cover

Life assurance

Retail discounts

Collaborative environment

Travel opportunities

Job summary

AliveDx, based at the ARC site near Penicuik (EH26 0BF), is seeking a Technical Support Scientist. The role is full-time, permanent, 37.5 hours weekly, Monday to Friday, on-site.

You will conduct testing, assist with stability programmes, update SOPs, and contribute to technical documentation and reports, supporting product evaluations under senior guidance. You will join a collaborative, global diagnostics company and may travel occasionally with prior agreement.

Qualifications

• Degree in a scientific discipline or equivalent qualification.
• Experience with basic laboratory techniques including blood group serology.
• Familiarity with tube technique and lab data analysis.
• Strong documentation and communication skills.
• Organised, detail oriented and collaborative.

Responsibilities

• Conduct testing of raw materials, intermediates and final products.
• Assist in preparation and testing of samples for the stability programme with accurate documentation per GDP.
• Contribute to review and update of SOPs to ensure regulatory compliance.
• Support validation activities and product performance evaluations.
• Prepare clear and accurate technical documentation and scientific reports.
• Support product field trials and evaluation activities under supervision.
• Participate in departmental training and cross-functional support.

Skills

Lab techniques

Blood group serology

Documentation

Verbal communication

Written communication

Organisation

Collaboration

Education

Science degree

Tools

Laboratory equipment handling

Job description

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We are recruiting for a Technical Support Scientist to join the Alba Technical Support team based at our ARC site near Penicuik, EH26 0BF. This role is a full-time, permanent position, working 37.5 hours per week, Monday to Friday.

The role of the Technical Support Scientist involves supporting the department by performing testing and investigations, assisting with the stability programme, and contributing to the efficient execution of technical tasks. The role also participates in continuous process improvement and ensures compliance with departmental and regulatory standards. Support is provided for technical enquiries, customer complaints and product evaluations under the guidance of senior team members.

JOB DESCRIPTION:

Key Responsibilities Include:

• Conduct testing of raw materials, intermediate and final products to support technical enquiries and customer complaints.
• Assist in the preparation and testing of samples for the stability programme, ensuring accurate and timely documentation in line with Good Documentation Practice.
• Contribute to the review and update of SOPs to ensure compliance with regulatory and operational requirements.
• Support validation activities, product performance evaluations and suggest improvements to testing methods or product design.
• Assist in the preparation of clear and accurate technical documentation and scientific reports.
• Support product field trials and evaluation activities under supervision.
• Participate in departmental training and cross-functional support as required.

QUALIFICATIONS, EXPERIENCE & BEHAVIOURS REQUIRED:

• Relevant degree or equivalent qualification in a scientific discipline.
• Experience with basic laboratory techniques, including blood group serology.
• Good understanding of methodologies such as the tube technique.
• Ability to accurately document and analyse laboratory data.
• Strong verbal and written communication skills.
• Organised, detail-oriented, and adaptable with a collaborative mindset.

BENEFITS OF JOINING ALIVEDX:

• Competitive salary and structured development opportunities.
• Access to core and flexible benefits, including private medical cover, life assurance, and retail discounts.
• A collaborative and innovative working environment within a global diagnostics company.
• Occasional travel may be required with prior agreement.

This role offers an excellent opportunity to contribute to a supportive and innovative team, with the chance to further develop technical and scientific skills within a leading diagnostics organisation.

CLOSING DATE: 30thNovember 2026

AliveDx is an equal opportunity employer and welcomes applications from all qualified individuals regardless of nationality, sex, disability, region/belief, sexual orientation or age. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on competences, performance and business needs.