Technical Support Officer (Office Administrator) EO

EO Group; London; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

EO Group is seeking a Technical Support Officer (Office Administrator) in London. The successful candidate will support senior team members through secretarial and administrative duties, manage meetings, and ensure efficient communication. This is a full-time position with hybrid working options available.

Benefits

Civil Service pension with 27% employer contribution

Flexible working options

Learning and development opportunities

26 days annual leave, rising to 32 days

Qualifications

• Experience in secretarial and administrative roles.
• Proven ability in high-level data and records management.
• Experience in project management and auditing.

Responsibilities

• Provide secretarial and administrative support to senior members.
• Manage monthly Standards Unit meetings including preparation of agendas.
• Act as a point of contact for internal and external communications.

Skills

Data management

Project management

Administrative support

Education

Degree or QCF Level 6 equivalent

Job description

Technical Support Officer (Office Administrator) EO

Join to apply for the Technical Support Officer (Office Administrator) EO role at EO Group.

This role is based at Colindale Avenue, London, NW9 5HT, with hybrid working available (3 days from home).

Job Summary

As part of the UKHSA, the successful candidate will support the Standards Unit in developing UK Standards for Microbiology Investigations (UK SMI). The role involves providing administrative and secretarial support, coordinating meetings, managing documentation, and ensuring quality standards are maintained.

Main Responsibilities

• Providing secretarial and administrative support to senior staff, including managing leave and sickness records.
• Organising meetings, preparing agendas, taking minutes, and following up on actions.
• Acting as a point of contact for internal and external stakeholders.
• Supporting personnel activities such as arranging interviews and onboarding new staff.
• Project managing national and internal meetings, including logistics and documentation.
• Maintaining up-to-date files and supporting quality assurance processes.

Person Specification

Essential: Qualifications equivalent to QCF Level 6 or a degree, administrative or secretarial experience, data management skills, project management experience, auditing experience, and customer liaison skills.

Desirable: Strong organisational skills, ability to liaise with a wide range of professionals.

Benefits

• Salary between £29,737 and £34,453 plus Civil Service Pension with a 27% employer contribution.
• Flexible working options and learning and development opportunities.
• Inclusive environment with health and wellbeing support.
• Annual leave starting at 26 days, increasing to 32 days after 10 years.

Application Process

Applicants must submit a detailed Statement of Suitability (max 1000 words) demonstrating how they meet the essential criteria, along with their employment history. The selection involves an application review and an interview via MS Teams.

Additional Information

This role is open to UK nationals, Irish nationals, Commonwealth citizens with right to work, and certain EU/EEA nationals with settled status. Successful candidates will undergo security checks, including criminal record and baseline personnel security standards.

This vacancy is part of the Civil Service recruitment process, emphasizing merit and fair competition.