Technical Support Officer

Randstad Construction and Property; Norwich; On-site; GBP 40,000 - 47,000; Full time

Job summary

A healthcare organization in Norwich seeks a Technical Engineering Support Officer for a 24-month fixed term contract. The role involves managing asset information and conducting surveys to support best practice initiatives. Ideal candidates will possess strong IT skills, analytical abilities, and a proactive approach to work.

Benefits

Benefits package

Qualifications

• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Experience in a healthcare maintenance and service delivery environment is desirable.
• Ability to analyze and write detailed technical reports.

Responsibilities

• Manage and maintain asset and compliance information.
• Conduct site surveys and create detailed asset databases.
• Communicate effectively with stakeholders to ensure information flow.

Skills

IT skills including Microsoft Office

Analytical skills

Excellent communication skills

Ability to manage priorities

Tools

Computer-Aided Facilities Management (CAFM)

Job description

Technical Engineering Support Officer (24-Month Fixed Term Contract)

Location: Norfolk
Hours: Full-time, (Mon-Fri, 08:00 - 16:00)
Salary: 40k - 47k per annum + benefits

The Role

As a Technical Engineering Support Officer, you will be the linchpin for managing and maintaining crucial asset and compliance information. You'll work closely with our Estates Service Leads to conduct detailed site surveys, gather data, and create detailed asset databases and reports. Your work will directly support our Centre of Best Practice (CoBP) initiatives and help us identify, plan, and implement rectification programs for any identified issues.

This role requires a meticulous eye for detail and the ability to work both independently and collaboratively. You will be responsible for producing rectification programs, ensuring that project and improvement plans are in place, and that all data within our Estates Management Information Systems and Health and Safety files is accurate and up-to-date. You will also play a key role in communicating with all stakeholders to ensure a seamless flow of information.

What We're Looking For

The ideal candidate will have a proactive attitude and be a tenacious completer-finisher. You should be pragmatic, grounded, and take personal accountability for your work. Experience within a healthcare maintenance and service delivery environment is highly desirable, and knowledge of Healthcare Estates and Engineering systems is a significant advantage.

You should have:

• Significant IT skills, including proficiency in Microsoft Office (Excel, PowerPoint, Word) and experience with Computer-Aided Facilities Management (CAFM) systems.

• The ability to analyze and review technical information and write detailed technical reports.

• An understanding of how lifecycle works are managed and delivered.

• Excellent communication and relationship management skills to work effectively with various teams and stakeholders.

• The ability to work under pressure and manage competing priorities.

Knowledge of PFI contracting arrangements and liabilities, as well as an understanding of technical and building standards in a healthcare setting, would be beneficial.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.