Technical Support Manager - WPA

LHC; Ystrad Mynach; On-site; GBP 30,000 - 40,000; Full time

Job summary

A construction support organization is seeking a proactive Technical Support Manager for Wales. This field-based role involves delivering technical support services, managing construction projects, and fostering professional relationships within the public sector. The ideal candidate will have strong project management skills and knowledge of regulated procurement. Attractive benefits package included, such as a car allowance and health insurance.

Benefits

Car allowance of £5,740 pa

Generous employer pension contribution

£300 pa wellbeing allowance

Discretionary annual bonus

34 days holiday plus bank holidays

Private Medical Insurance after probation

Individual training budget

Cycle to work scheme

Long service awards

Qualifications

• Experience managing building/construction projects from site feasibility to completion.
• Knowledge of regulated procurement of goods/services relating to the Public Sector.
• Ability to build and maintain professional relationships.

Responsibilities

• Deliver technical added value support services for Wales.
• Collaborate with the WPA team to enhance community solutions.
• Support construction processes and project success.

Skills

Project management

Customer relationship management

Regulated procurement knowledge

Construction knowledge

Tools

CRM systems

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you a proactive, detail-oriented professional with a passion for the built environment and project support?

We're searching for a dynamic field-based Technical Support Manager for Wales who thrives on supporting the intricate details of construction processes while providing crucial support for project success.

If you're ready to bring your expertise to a field-based role that combines the best of both worlds, join our team and be an essential part of our mission to deliver quality solutions and enhance communities.

As our Technical Support Manager for Wales, you'll play a vital role in delivering added value services to our clients. Collaborating with the whole WPA team, this is a fantastic opportunity to add real value to our work through being responsible for the successful delivery of technical added value support services for Wales.

This is a field-based role requiring the successful candidate to have experience in dealing with people in person, building and maintaining professional relationships within a highly customer-focused team. The candidate should have knowledge of regulated procurement of goods/services relating to the Public Sector, experience managing building/construction projects from site feasibility through to completion, and understanding of construction and project management techniques. Experience in using CRM systems or similar databases is also required.

A knowledge of the social housing and local authority sectors within Wales is highly desirable.

Our offer:

• A competitive salary and an exceptional benefits package including:
• Car allowance of £5,740 pa paid monthly
• Very generous employer contribution to pension
• Wellbeing allowance of £300 pa via a portal
• Discretionary annual bonus
• 34 days holiday plus bank holidays, with the option to buy up to 5 additional days
• 36-hour work week
• Birthday leave (1 day)
• Private Medical Insurance and Health Cash Plan after probation (taxable benefit)
• Enhanced maternity and paternity pay (after 1 year of service)
• 10 days per year 'work from anywhere' opportunity
• 1.5 days personal volunteering leave and team volunteering opportunities
• £1000 pa individual training budget and development support (after probation)
• Cycle to work scheme and employee discounts
• Long service awards
• Option for a sabbatical of up to 1 year, after 5 years' service
• Employee Assistance Programme