Technical Support Manager - LSE

LHC; Uxbridge; On-site; GBP 100,000 - 125,000; Full time

Job summary

A community-focused organization is seeking a Technical Support Manager to enhance project success in Uxbridge. This role involves providing vital support for construction processes while collaborating with the team to deliver quality solutions. Candidates should possess expertise in project management, customer relationship building, and CRM systems. A competitive salary with comprehensive benefits package is offered.

Benefits

Car allowance

Generous pension contribution

Wellbeing allowance

Discretionary annual bonus

34 days holiday plus bank holidays

36-hour work week

Birthday leave

Private Medical Insurance

Enhanced maternity/paternity pay

Work from anywhere opportunities

Volunteering leave

Training budget

Employee discounts

Long service awards

Sabbatical options

Employee Assistance Programme

Qualifications

• Experience managing building/construction projects from site feasibility to completion.
• Knowledge of regulated procurement for the Public Sector.
• Experience dealing with people in person in a customer-focused environment.

Responsibilities

• Provide technical added value support services across the region.
• Collaborate with the LSE team to deliver quality solutions.
• Enhance community through effective project support.

Skills

Customer relationship management

Construction project management

Detail-oriented professional

Building and maintaining professional relationships

Tools

CRM systems

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you a proactive, detail-oriented professional with a passion for the built environment and project support?

We're searching for a dynamic field-based Technical Support Manager for the Midlands area within our LSE region who thrives on supporting the intricate details of construction processes while providing crucial support for project success.

If you're ready to bring your expertise to a role that combines the best of both worlds, join our team and be an essential part of our mission to deliver quality solutions and enhance communities.

As the Technical Support Manager, you'll play a vital role in delivering added value services to our clients. Collaborating with the whole LSE team, this is a fantastic opportunity to add real value to our work through being responsible for the successful delivery of technical added value support services across the region.

The successful candidate will bring skills and experience in dealing with people in person, building and maintaining professional relationships within a highly customer-focused team. Knowledge of regulated procurement of goods/services relating to the Public Sector, experience managing building/construction projects from site feasibility to building completion, understanding of construction and project management techniques, and experience using CRM systems or similar databases are essential.

Knowledge of the social housing and local authority sectors within England is highly desirable.

Our offer:

• A competitive salary and an exceptional benefits package including:
• Car allowance of £5,740 pa paid monthly
• Very generous employer contribution to pension
• Wellbeing allowance of £300 pa via a portal
• Discretionary annual bonus
• 34 days holiday plus bank holidays, with the option to buy up to 5 additional days
• 36-hour work week
• Birthday leave (1 day)
• Private Medical Insurance and Health Cash Plan after probation (taxable benefit)
• Enhanced maternity and paternity pay (after 1 year of service)
• 10 days per year 'work from anywhere' opportunity
• 1.5 days personal volunteering leave and team volunteering opportunities
• £1000 pa individual training budget and development support (after probation)
• Cycle to work scheme and employee discounts
• Long service awards
• Option for a sabbatical of up to 1 year, after 5 years' service
• Employee Assistance Programme